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provided, however, that Customer will incur permanent removal fees, as set forth in Schedule 1, to transition Customer Materials to another vendor or in house <br />to Customer. <br />18. Entire_ Agreement. Customer acknowledges that these terms and conditions constitute the entire agreement between Recall and Customer with respect <br />to the subject matter hereof and supersede any prior discussions, agreements and representations. Delivery of these terms and conditions constitutes either an <br />offer or an acceptance by Recall. If these terms and conditions constitute an offer by Recall, Customer's acceptance shall be limited to these terms and <br />conditions. If Customer has made an offer and if these terms contain different or additional terms or conditions than the terms or conditions of Customer's offer, <br />then any acceptance of Customer's offer by Recall is expressly made conditional on assent by Customer to the additional or different terms or conditions hereof <br />and Customer shall be bound by these terms and conditions. If these terms are submitted in a modification or extension of a prior existing services agreement, <br />these terms shall replace the terms and conditions of such prior agreement in its entirety. In the event of any conflict between this Agreement and any exhibit, <br />the Agreement controls. <br />Compliance <br />GLB <br />If both parties initial the Gramm-Leach-Bliley Addendum attached to this Agreement the parties shall adhere to the terms of such Addendum. <br />HIPAA <br />If both parties initial the Business Associate Addendum attached to this Agreement the parties shall adhere to the terms of such Addendum <br />Customer acknowledges that it is familiar with the general terms and conditions in Section B, Schedule 1 and all initialed Addenda, and agrees to <br />comply therewith. <br />Customer City of Santa Ana Recall Total Information <br />Name: (Print) DAVID N. REAM Name: (Print) <br />Title: City/6a ger Title: <br />Signature: Signature: <br />Attest: <br />Maria D. Huizar <br />Clerk of the Council <br />Recommended for Approval: <br />klc�rc\ P A I .I <br />Francisco Gutierrez <br />Executive Director– FMSA <br />Approved as to Form: <br />aura Sheedy - —� /j <br />Assistant City Attorney <br />20070809 Short Form DPS Contract 3 of 6 <br />