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eServiceOtis' eService provides around -the -clock access to critical elevator <br />performance and service data, customized to meet your <br />information needs. <br />eService performance dashboard <br />A quick overview of performance and service data, <br />easily customized to meet your needs <br />Customizable reports <br />Performance, availability, maintenance history <br />reports and more - all available in your <br />preferred format <br />Download service data <br />Quickly download critical service information for <br />the date range and in the level of detail needed <br />Automatic updates <br />Select performance and service reports to receive <br />regularly via e-mail <br />Event Notifications <br />Event -driven a -mails sent to alert you of work <br />done in your building <br />Easy -to -use, customizable Convenient access to equipment <br />eService web site and service data <br />Designed with your needs in mind, <br />the eService web site makes getting <br />equipment information both <br />simple and intuitive. After logging <br />in, you will immediately see the <br />eService performance dash- <br />board - a customizable overview <br />of performance and service data. <br />From availability reports to service <br />call and maintenance details, a <br />variety of reports are available <br />using the drop -down reports menu. <br />Within reports, you can adjust the <br />level of detail provided, whether <br />a portfolio of buildings, a single <br />building or a single unit. In <br />addition, reports can be <br />generated for a specific date <br />range and a summary chart a <br />trend line or complete details <br />can be viewed. <br />While you can access the <br />eService site at any time to review <br />key equipment Information, you <br />also have the opportunity to <br />download this data and register <br />for regular e-mail updates. <br />While logged Into the eService <br />site, you can customize service <br />data and quickly download in your <br />preferred format. The eService <br />system also offers the opportunity <br />to receive automatic e-mail updates. <br />These updates can be either <br />detailed reports found on eService <br />or summary notifications of events <br />that happen in your buildings. You <br />simply select the reports you would <br />like to receive and set the frequency <br />from month to annually. <br />OTISHello, <br />6S@Pvtce <br />l�tis Customs <br />lap OW 1 W.. P fM ... IAutpm•bd lm.11 R•Po 0o•n1•ad 9•rvb• Data I Add C•nlr.da <br />i•lu A", ]OHM VMIM <br />hhggapmm (1.0012a667 <br />�+-,-I P•Aarmann pl•n • 9•rvla <br />iy. D.tabo.rd •y(,. <br />..;. ,. .. VI•r Open .... <br />Nrd d M•a.•9• -� <br />Call <br />i rvia C.11, <br />Np Mod. CP <br />- 9ullan9 - <br />UnK <br />�wnw� ni i Al <br />i41 <br />__Ri - <br />____ <br />- --'-- <br />11 co,rh.dR <br />Performance Dashboard <br />b�€ <br />R.p.. D.OnM.n <br />x0 .wlann. <br />1.0 UNb <br />uam ... 07/31/2009 M.dd1i D.b R.n.• O.Mr.n. R.•.rt <br />'w <br />yl <br />prim R.pon <br />Conh•4 Xumb., AR•II•bllRyl6 <br />C..tpms• REM-1-0.4 T."I REM U." <br />REM Unas <br />MnuNlr.d <br />Mnu.11.•d Dos <br />of Unk. <br />IaU•Nd C.U. C.II. 1n.411.d <br />OP•ratln9 Run. (000t) <br />Opt (POO.) <br />`40 <br />`. 145 <br />SGSSSp2 1 14Q.4 <br />Il 1 1 I <br />i <br />i•0 <br />9x7 <br />is `1L; <br />AQ 18 "-"•i 11 <br />.lit <br />uoa <br />asdo <br />MPK09917 39 }] j <br />12 .2 jj <br />2A <br />2130 <br />4120 <br />,42Z <br />ESE 22 <br />It <br />1610 <br />5100. <br />6AX069)1 1• <br />Zq Zs 19 11 <br />y( <br />1.ft <br />.iso <br />a10 <br />)9.] <br />1 1 1• 1 <br />1 <br />630 <br />19)0 <br />A1494lIlti i 4.8L4 <br />! :: li <br />¢ <br />720 <br />: nis <br />TAr6s0n 1 100.0 <br />1 ➢ • 2 <br />Y <br />0 <br />0 <br />R..rw P•rl•dt :: - t•A <br />c.pvdane xooe, ont El..,m. cnmwnv <br />pN•.ey p•a•9 I De.bl.m. rkM1 <br />-s.rvwi <br />�jcLr���� <br />0 The eService perfor- <br />mance dashboard <br />automatically displays <br />key equipment and ser <br />vice Information upon <br />logging Into the site <br />© Select from a list of <br />reports using this _ <br />drop -down menu <br />® Screens can be cus- <br />tomized to display the <br />preferred level of detail <br />0 Generate reports for <br />the exact date range <br />desired <br />By clicking on the links <br />In data rows, additional <br />details can be viewed <br />© eService allows <br />subscription to automatic <br />updates and/or event <br />notifications directly <br />to your inbox. <br />OTIS <br />