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FAMILY ORDERING WEBSITE- KCN will develop a website for friends and family <br />to purchase commissary on behalf of the inmates. The site can be designed to reflect the <br />entire commissary menu or packaged gift packs to simplify ordering. The site can also <br />contain some different or new items. New items will be approved by Santa Ana City Jail. <br />• KCN will provide marketing materials to promote the site. Posters in the lobby <br />and/or flyers in inmates' orders can be used. <br />• Credit/Debit cards will be accepted. Orders will be delivered by KCN staff with <br />regular commissary. <br />• Help increase overall sales and promote goodwill by allowing friends/family to <br />send gift packs. <br />SPENDING LIMIT — KCN proposes to raise the weekly spending limit for commissary. <br />Currently the spending limit is set at $100. Certain inmates are exceeding the limit and <br />subsequently not receiving the additional items they ordered. Over five percent of <br />monthly orders are within a few dollars of the spending limit. Raising this limit ($150) <br />will enable these inmates to spend a little more each week, increasing revenue to both <br />KCN and Santa Ana City Jail. Quantity limits can remain in place on items to ensure <br />inmates are not purchasing too many of a certain product. <br />With these services in place, KCN will be able to provide a full service commissary <br />solution to Santa Ana City Jail with no added costs or reduction in commission. We are <br />able to implement these services immediately and begin saving the jail time and labor in <br />regards to the commissary operations. We are also pursuing a full integration with your <br />JMS provider which will enable us to offer full automation of deposits and kiosk <br />technology. We hope to offer these upgrades as soon as the integration is achieved. <br />Please review the attached letter of understanding in regards to the deposit services and <br />let me know if you have any questions or concerns with this proposal. We await your <br />response and are ready to move forward with these services at your earliest convenience. <br />Sincerely, <br />Adrian Francoz <br />Keefe Group <br />