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THE BRIDGE - 2
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THE BRIDGE - 2
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Last modified
4/29/2020 3:08:40 PM
Creation date
4/22/2010 2:14:48 PM
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Contracts
Company Name
THE BRIDGE
Contract #
A-2010-021
Agency
Community Development
Council Approval Date
2/16/2010
Expiration Date
2/28/2011
Destruction Year
2016
Notes
NA-INSURANCE
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or re-entry into school all youth will attend mandatory Life Skills Workshops including <br />Conflict Resolution/Anger Management (utilizing Stop the Anger Now: A Workbook for <br />the Prevention, Containment, and Resolution of Anger, R Potter-Efron), Financial <br />Management (utilizing Nation Endowment for Financial Education curriculum), Time <br />Management (utilizing Empower Youth curriculum), Goal Setting (utilizes Individual <br />Goal Setting and Decision Making, Points of Light Curriculum) and Job Readiness. All <br />Workshops are taught in two to eight hour modules and participants are expected to <br />attend the workshops series. Workshop information is reinforced throughout the <br />program. The BRIDGE has found that by providing these vital workshops prior to any <br />activity, retention is strengthened; and participants appear to be more involved and take <br />ownership of their education and related activities. Higher Education Information <br />Workshops will provide information and the benefits of transition into higher education. <br />Additionally, youth will be provided with individualized assistance to complete college <br />applications as well as FAFSA applications. Field trips to local colleges will also be <br />arranged for those interested. Workshops on Renewable Energy and Utility Jobs (Wind <br />Solar, Hydro, and Weatherization) will be offered to introduce youth to this high <br />growth/high demand industry. The Utility Workers Union of America, AFL-CIO will <br />provide speakers in all renewable areas to discuss educational and skill sets that will be <br />required for the new "green jobs." Additionally, they will provide opportunities for <br />apprenticeship within the utility industry. Occupational Skills Training will be offered in <br />the Retail and Related Service Industries Career Pathway All occupational skill training <br />will be offered to youth and will be in alignment with their career assessment and ISS. <br />The Retail and Related Service Industries Career Pathway will provide the National <br />Retail Federation Foundation (NRF) Customer Service Training and Certification The <br />NRF training is based on national Customer Service Skill Standards, identified by retail <br />and service employers across the country. The NRF Training and Certification are <br />recognized by the Department of Labor for meeting WIA Youth Certification <br />requirements. The training is 60 hours and incorporates the knowledge and skills used <br />in entry-level to first-line supervisory positions in retail and service industries and is <br />appropriate for high school and older students, including adults, and incumbent, <br />transitioning and dislocated workers. Once the training is completed each participant will <br />be prepared to sit for the proctored Certification test. The 70-question assessment is <br />made up of real-life customer service situations, asking test takers to identify the best <br />courses of action. The test is delivered by computer, is highly interactive and takes just <br />over one hour to complete. Accommodation can be made for youth with disabilities. <br />Successful candidates receive a certificate and a lapel pin and their name is entered <br />into the national certification database. Many companies now recognize the value of this <br />Certification including CVS, Home Depot, Macy's, Athlete's Foot and Toys R Us to <br />name a few. The BRIDGE's Orange Office is and official testing site for the NRF <br />Customer Service Certification. Work Experience, Internships and Job Shadowing may <br />be offered to provide a structured learning experience either in the private for-profit <br />sector, the not-for-profit sector or the public sector. The work experience program is <br />designed to enable youth to gain exposure to the work environment and its <br />requirements by providing them with the opportunity for career exploration, personal <br />growth, and occupational skills development. Incentives will be offered for meeting work <br />Page ~ 8 <br />EXHIBIT A <br />
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