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Outreach / Recruitment / Eligibilitv Determination ( Note' program operator is <br />responsible for gathering the documents required by the Service Navigator to determine <br />eligibility)' Intake /Assessment' Case Management' Program Services (including <br />tutoring services); Placement in Jobs or Continuing Education• Follow-up and Retention <br />(Describe how you will continue to support youth during the follow up period Discuss <br />types of sources of support, services and freauency of contact with youth). <br />The realities of today's global economy make it imperative that publicly funded <br />workforce systems for at-risk youth be demand driven and the programs and services <br />made available through those systems aimed at preparing our country's most at-risk <br />and neediest youth population for real job opportunities. The BRIDGE is committed to <br />trying bold, innovative and flexible initiatives to prepare these at-risk out-of-school youth <br />for jobs in our changing economy. The following is the program model along with <br />activities Orientations will be provided for all participants prior to program enrollment <br />and will be done in collaboration with the One-Stop and Other Partner Agencies. All <br />orientations will be structured, follow common local outlines and cover project and <br />career ladder overview, services and occupational training programs available and <br />associated credentials and other information. Once participants have completed the <br />Initial Screening, Eligibilitv, Intake and Enrollment procedures they begin the <br />Assessment process provide by the Service Navigator. Assessment results will be <br />shared with BRIDGE case management staff. Intake and program enrolment will be <br />provided by a case manger. All required WIA documents will be documented; recorded <br />and maintained in the participant's file. All youth will receive Comprehensive, On-going <br />Guidance and counseling including during the program, follow-up and retention periods. <br />The case manager will act as the liaison to all services. During the development of the <br />Individual Service Strategy (ISS) the case manager will discuss all assessments and <br />assists the participant in planning career and educational goals along with related short <br />and long term goals. The full array of Supportive Services (transportation, work clothing, <br />etc.) is discussed with youth and in relationship to assisting in achieving their goals. <br />Services are also leveraged with partners when applicable and include human resource <br />referrals for substance abuse and domestic violence counseling. Referrals for GED and <br />ESL will be made to partner agencies. Basic math remediation and technical math will <br />be provided by ACCESS's qualified instructors. This will lend continuity to the <br />participant's experience and provide them with individualized tutoring and assistance <br />they will require for success and grade level improvement. Participants will have the <br />opportunity to explore the Customer Service and Retail Industries Sectors through <br />Labor Market Information and Research. Participants will have the opportunity to <br />investigate these Industries through labor market research utilizing a variety of <br />appropriate websites such as O-NET, Career Voyages, Get Into Energy, Edison Electric <br />Institute, National Retail Federation Foundation and CA Employment Development <br />Department LMI. They will learn about career paths, evaluating educational options for <br />career development and other relevant information. LMI will also be shared during Job <br />Readiness Workshops. Information will be documented on each participant's Individual <br />Service Strategy (ISS) to assist with tracking goal progress and attainment. Prior to <br />enrollment into occupational skills training, job placement, work experience, internships <br />Page 17 <br />EXHIBIT A <br />