INTERGRAPH 8 -2010 - Laserfiche WebLink

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GENERAL TERMS AND CONDITIONS The following general terms and conditions apply to all maintenance Services provided by Intergraph. except as otherwise modified In an applicable Exhibit or by subsequent Addendum signed by Intergraph and the Customer, or unless Customer and Intergraph enter into a separate agreement that provides for maintenance services. In case of conflict between any of the parts of the Terms and Conditions, the order of precedence shall be .as follows: 1} any Addenda executed by the Customer and Intergraph, with the ICltest Addendum ta~ing precedence over any earlier Addenda in which a conflict may appear; 2) any applicable Exhibits, as pertains to the subject thereof; and 3) the general terms and conditions. 1.0 DERNmoNS 1.1 "Agreement" means the agreement between Customer and Intergraph that is created by Customer accepting the Quote which references and Is subject to the Tenns and Conditions. The Customer-accepted Quote .and the Terms and Conditions make up the Agreement between Customer and Intergraph. . 1.2 "Coverage Period" means the Agreement period of performance as designated in the Quote(s). 1.3 "Covered Products" means the hardware and/or software products listed on the Quote for which Services are. to be provided by Intergraph. Covered Products shall also indudeadditional copies of a software product that ore already covered by the Agreement and that are purchased or othelWise obtained by Customer during the Coverage Period. Covered Products may include products of Security. Government & Infrastructure. as well as Third Party Products, as defined below. 1.4 "Customer" means the entity or person purchasing maintenance services. 1.5 "Designated Hardware" means hardware designated by Intergraph as eligible for cancellation with ninety (90) days notice. 1.6 "DMC" means Digital Mapping Camera. 1.7 "Intergraph" means the Security. Government & Infi'astructure (SG&I) dMsion of lntergraph Corporation. 1.8 "Quote" means a quotation for Services submitted to Customer by Intergraph. A Quote may be the quotation issued by the Customer Services Center, but may also be the maintenance quotation submitted to Customer along with a product quotation at time of purchase. 1.9 "Scope of Work" means the specific maintenance services contracted by Customer and to be performed by Intergraph, as described in applicable Exhibits attached hereto. 1.10 "ServIces" means the maintenance services for Covered Products that are further desaibed in the Scope of Work. 1.11 "Tenns and CondBlons" means these terms and conditions, including any Addenda and applicable Exhibits. that together with the Quote accepted by Customer comprise the Agreement between Customer and Intergraph for the Services. 1.12 "Third Party Products" means the hardware or software products of any dMsion of Intergraph Corporation other than Security, Govemment & InfrastnJcfure and/or of an entity other than Inter graph Corporation. 1.13 "Upgrade(s}" means the subsequent releases of applicable software products covered under the Agreement. 2.0 AUTHORllADON AND PERfORMANCE 2.1 '"lHatlng Services By accepting the Quote issued by Intergraph and paying all chargesl!sted in the Quote, Customer thereby authorizes Intergraph to provide the Services for Covered Products during the Coverage Period specified on the Quote, and i i i i I I i i I I I I I I i I I I I I I I