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<br /> <br />II. Provide training for all Communications <br />Training Officers (CTO) on an as needed <br />basis throughout the duration of the <br />Agreement. <br />(1) Inclusive of the 40-hour CA POST <br />Certification Course. <br /> <br />(2) 4-hour in-person training specific to <br />evaluations and documentation. <br />TBD/mini <br />mum 44 <br />hours <br />C. Police Services Dispatcher Staffing Services <br />I. Assess the staffing structures, levels, and <br />scheduling practices, including the use of <br />overtime within the Communications <br />Division for optimization. <br />In addition, scheduling options should be <br />provided to minimize the impact of overtime <br />within the context of the current MOU. <br />160 hours <br />II. Research and review applicable best <br />practices, regulations, and state and <br />industry standards related to staffing, <br />overtime, call time standards, including the <br />MOU’s between the City of Santa Ana and <br />the Police Officers Association (POA). <br />Inclusive C.i. 160 hours <br />III. Analyze and determine optimal staffing and <br />workload levels for the Communications <br />Division personnel. <br />Inclusive of staffing study to evaluate the <br />recommended number of Full-Time Equivalent <br />positions. <br />160 hours <br /> <br /> <br /> <br /> <br /> <br />28