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Building Services — Automation SIEMENS Services that deliver the outcomes you want to achieve Services delivered by Siemens have been developed to help you achieve the outcomes you expect. Scope of Services Customer Directed Support& Preventive Maintenance—Automation Customer Directed Support, Siemens will provide a trained and experienced specialist or technician.The in- tent of this service is to offer targeted labor assistance in correcting, adjusting and enhancing the needs and objectives of the facility and its operational efficiencies. Specific job responsibilities, goals, work hours and other associated deliverables of this service are listed in the Appendix section of this service agreement. In addition, We will provide preventive maintenance in accordance with a program of routines as determined by our experience, equipment application and location. Automation controls can drift out of calibration with changes in HVAC component performance characteristics, building use, and climatic conditions. This service will extend equipment life, reduce energy consumption, and reduce the risk of costly and disruptive break- downs. As it relates to operator/system coaching, we will also review and reinforce learned skills, leading to greater operator knowledge and productivity. Siemens will assist your operators in identifying, verifying and resolving problems found in executing tasks. Based on the site requirement, site conditions and equipment present at the site,some of the tasks performed during preventive maintenance include the following: • Visually Inspect cabinet and observe operating environment • Check Diagnostic LEDs and electrical wiring and tighten loose connections • Identify overridden HOA Switches • Review with the customer before attempting to change/correct • Verify supply air pressure to the panel, if applicable • Pinch branch line and check for leaks (Pressure drop), if applicable • Check for air leaks and oil or water contamination • Ensure all wiring and tubing is dressed properly • Secure all loose components in panel • Clean as necessary Note:The tasks mentioned above are generic tasks.All the above tasks may or may not be performed based on the equipment maintained at your facility. • The equipment to be included as part of this service, is itemized in the List of Maintained Equipment in this service agreement Software Maintenance Siemens will address any programming errors,failed points, points in alarm, unresolved points or points in operator priority, both at the front-end workstation and at the field panel. We will perform this service using onsite visits and/or remote services (if applicable). Page 7of16