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Department Summary <br />The mission of the Santa Ana Police Department is to provide effective police services with <br />integrity, respect, and compassion while fostering strong partnerships with the community we <br />serve. At the Santa Ana Police Department, we pride ourselves on the service we provide to all <br />people in Santa Ana. We servethe City from two foundational tenets: community-based policing <br />and traditional enforcement efforts. This combined approach has served the residents of Santa <br />Ana and the Police Department well for decades. It has proven to reduce crime while building <br />relationships and sustaining community trust. We, the members of the Santa Ana Police <br />Department, exist for the sole purpose of serving our community; centered on servant leadership, <br />and making it a safe place to live, work, and visit. <br />Accomplishments <br />Reduced response times for Priority 1 calls from 5:37 in calendar year 2023 to 5:20 in 2024 <br />Formed a Narcotics Unit to address gaps in enforcement and investigation of street level narcotics <br />trafficking, withnoticeable impact in areas such as the East 1st Street corridor <br />Solved 88% of homicide cases in 2024 <br />Launched the new citizen engagement system to send automatic text message notifications and <br />updates to residents after non-life-threatening calls for service <br /> <br />