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C. Goals / Obiectives and Performance Levels <br />1. How will services to be provided aid in meeting the WIA performance goals? <br />Peer Mentors will maintain case files and work with program participants to increase <br />placement in employment or education, attain a degree or certificate, become basic skills <br />proficient, offer long-term support to help participants with academics and occupational <br />development and encourage further education and training. They will also provide <br />tutoring, leadership opportunities, supportive services and mentoring and seek feedback <br />from participants about how we may improve program services. FYLP staff will <br />participate in YSPN meetings, Youth Council meetings, etc. OCF will provide a youth <br />friendly environment. The availability of 4 part-time (each available 18 hours per week <br />in the ORC) Peer Mentors as case managers at a 6:1 ratio, utilization of the Orangewood <br />Resource Center (ORC), access to internal services and resources and community <br />partnerships are all key elements in meeting the WIA performance goals. <br />2. Describe how you will monitor program activity and manage for performance. <br />Performance measure goals are clearly defined for the Peer Mentors including the <br />minimum number of youth who need to accomplish goals in each of the 3 performance <br />measure categories and we provide clear deadline dates for those goals. Peer Mentors <br />track performance measures, My Action Plan (MAP) goals, WIA activities, and client <br />contacts/progress via case notes in our FYLP database. Updates are printed from the <br />database and placed in client case files. <br />Peer Mentors will meet regularly with each participant and assess progress on program <br />goals including performance measures. Peer Mentors will provide services based on <br />individual needs. The Foster Youth Liaison Project Supervisor will meet with Peer <br />Mentors on a regular basis to discuss participant progress, review case files and ensure <br />contract compliance. Finally, WIA staff may perform program audits by interviewing <br />Peer Mentors and reviewing case files and may suggest changes to better meet participant <br />progress and contract obligations. <br />3. Describe how program will deliver academic assistance to raise the skill level of youth <br />who are basic skill deficient. <br />Peer Mentors will deliver academic assistance using one or all of the following options: <br />• Peer Mentors may provide tutoring to participants. <br />o They may utilize a homework binder provided by WIA containing written <br />resources and assignments for math and reading <br />• Peer Mentors may refer participants to outside tutoring resources when needed <br />• Peer Mentors may work with participants utilizing web-based tutoring programs. We <br />have had good success in helping clients become basic skills proficient using a web- <br />based tutoring program called "Learning Upgrade". <br />4. Will the participant receive a certificate of completion or accomplishment for <br />participation? Will the certificate count for WIA credential attainment rate? <br />A certificate of completion will be provided for general participation in the Foster Youth <br />Liaison Project (FYLP), but will not count for WIA credential attainment. The FYLP <br />certificate of completion will serve as a form of recognition for program completion. <br />However, at least 45 percent of our participants will receive certificates of completion <br />that count for WIA credential attainment. Some examples of certificates that may qualify <br />include a high school diploma, GED, higher education degree or certificate, Forklift <br />EXHIBIT A <br />OCF/Foster Youth Liaison Project 5