ORANGEWOOD CHILDREN'S FOUNDATION (2) - 2010

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certification, CPR/First Aid certifications, a completion certificate from ROP, etc. If there is any question about whether or not a certificate counts for WIA credential attainment, we will confirm with Santa Ana WIA staff. 5. How will continuous improvement be measured and conducted? For participants who are determined to be Basic Skills Deficient, we will gage improvement with the utilization of the Test of Adult Basic Education (TABE). The TABE will be used as a pre and post test assessment to show literacy/numeracy gains. The Peer Mentors will also gauge improvement by participant's competency during the tutoring process. Furthermore, Peer Mentors will continually assess participant's progress and success with individual and program goals. OCF will seek participant feedback to assess program strengths and areas for improvement. Finally, Santa Ana Work Center staff may review case notes, service provision, and data recording periodically throughout the program year and may provide constructive feedback. Adjustments will be made accordingly. A couple of examples of how we enhanced our program are included below. Last year, we created a FYLP database to improve our documentation and reporting capabilities. The database allows us to track each client's information electronically including My Action Plan (MAP), Performance Measures, Test Scores, Incentives, Supportive Services, Exits, Follow-Ups, etc. From the database, we can print Enrollment Forms, Case Notes, Incentives Logs, Supportive Services Logs, Performance Measures Reports, Exit Forms, Follow-Up Forms, Test Scores Forms, MAPs, etc. Ultimately, the database is a centralized filing system, which gives us easy and immediate access to client information. It significantly helps with generating reports, tracking client progress, and communication between the supervisor and case managers. We also enhanced our Client Files, which are well organized in three-ring binders and include tabs for easy access to each section (I.e. Eligibility, Pre-Application, Right to Work Documents, Application/Enrollment Registration, Test Scores, My Action Plan, Case Notes, Supportive Services, Incentives, Exit, and Follow-Up). Client File Checklists are included in each section, which show a one page summary of each section's contents. The supervisor will use these checklists to monitor client files, ensure all paperwork is accounted for and complete and case managers are keeping up with all assigned tasks. We hope the binders, tabs, and checklists will also be helpful to City and State Monitors. The City of Santa Ana WIA staff requested copies of our Client File Checklists to potentially use in their trainings for other youth program operators. 6. Describe how adequate staffing will be maintained to ensure success of this program. The Foster Youth Liaison Project (FYLP) will staff 4 part-time (.45 FTE) Peer Mentors. The Peer Mentors will be currently enrolled in college level studies with a focus on human services and/or related fields or recent graduates. The Peer Mentors are also young adults who have emancipated from the foster care system and have successfully provided peer mentoring services through other Orangewood Children's Foundation programs. The use of part-time staff is critical to this project. FYLP will provide a 6:1 participant to case manager (Peer Mentor) ratio as well as provide the Peer Mentors with valuable work experience and training. The Peer Mentors will each be available in the ORC 18 hours per week. Regular announced schedules will make it easy for participants to know when they can visit with their assigned Peer Mentor EXHIBIT A OCF/Poster Youth Liaison Project 6