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City of Santa Alan <br /> SCOPE OF WORK HOURS PROPOSAL <br /> A. Police Services Dispatcher Recruitment Services <br /> I. Evaluating and enhancing SAPD's current Review data and job postings for accuracy and 80 hours <br /> job posting is for Police Services results. <br /> Dispatcher. <br /> II. Evaluate and enhance SAPD's current hiring Review the current job description and create 80 hours <br /> practices for Police Services Dispatchers. new drafts as necessary to accurately reflect <br /> current work tasks. <br /> III. Evaluate and enhance SAPD's current Review recruitment practices, including 160 hours <br /> recruitment practices for Police Services current social media <br /> Dispatcher outlets,targeted demographics, and results. <br /> S. Police Services Dispatcher Training Services <br /> I. Development of Communications (1)Develop a communications 160 hours <br /> Training Manual a training manual that falls within best <br /> practices and utilizes adult learning <br /> methodologies consistent with SAPD policies <br /> and procedures. <br /> (2) Inclusive of developing a structured training <br /> timeline with <br /> Incremental milestones for trainee <br /> progress/achievement <br /> (3)Inclusive of developing standard <br /> evaluation guidelines <br /> Construct timelines and training Inclusive of B. i. 160 hours <br /> benchmarks for Communication Training <br /> Officers (CTO) that fall in line with the <br /> policies and procedures of the SAPD. <br /> The manual must be specific to the policies Updates are within the timeframe of the <br /> and procedures of the SAPD and updates contract, not ongoing, and <br /> shall be provided on an as needed basis. continuous <br /> Kim Turuer,LLC tlhekimiurner.com <br /> 27 <br />