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on file at the pickup location. <br />f. Contractor will be required to provide an updated personnel list to the City regarding any new <br />staff prior to the new staff member's arrival at the deposit pick up location as well as give <br />written notice in the event of revocation of such authority. <br />g. In the event that Contractor's personnel does not provide proper identification as required to <br />City staff and pick up is refused, Contractor will be required to immediately dispatch properly <br />credentialed staff for deposit pick up at no additional cost. <br />h. Contractor will be required to maintain a dedicated toll -free number for inquiries and customer <br />service. <br />5. City of Santa Ana Current Pickup Locations — Subject to change in consultation with Contractor <br />Treasury (inside City Hall) 20 Civic Center Plaza, Santa Ana, CA 92701 M — Th & Alt F <br />Santa Ana Zoo 1801 E Chestnut Ave. Santa Ana. CA 92701 M — Sat <br />6. City of Santa Ana Current Deposit Location — Subject to change in consultation with Contractor <br />Loomis <br />656 S. Vail A <br />CA 90640 1 M — Sat <br />7. Contractor Responsibilities <br />a. Contractor agrees that the secured bag(s) will remain unopened, free from tampering, and will <br />be safely delivered and accepted by the City's designated banking institution for deposit. <br />Contractor will be required to ensure that the proper standard and industry specific controls are <br />in place to prevent tampering of bags and their contents. <br />b. Provide daily pick-up and delivery of cash, checks, and coins from each of the City's pickup <br />locations as listed above, excluding observed holidays. It will be the Contractor's <br />responsibility to verify the security of the shipment and notify the City representative(s) if the <br />deposit bag(s) do(es) not appear to be securely locked or sealed prior to acceptance. <br />c. Provide all services, labor, materials, transportation, and equipment needed to perform the <br />work indicated in this agreement. Including but not limited to, manifests, receipt books, pick <br />up sheets, tags, and forms for all locations. Materials supplied must comply with all <br />requirements as specified by the City's financial institution. <br />d. Maintain adequate procedures to ensure that all bank deposit bags are properly secured, <br />inventoried, tracked, and delivered promptly to the correct financial institution. Should an <br />error occur such as incorrect delivery or loss, Contractor will be required to provide verbal <br />notice of the error to the City immediately upon discovery, with written notification provided <br />within one business day. <br />e. Contractor will be required to provide a signed, sequentially numbered, receipt to the City, for <br />the deposit at the time of pick up. <br />f. Contractor will be required to retain the original receipt for no less than four years plus current <br />year, as well as the ability to provide deposit tracking for the same four-year period plus current <br />year. <br />g. At the time of deposit delivery to the City's financial institution, Contractor's personnel will <br />be required to sign and retain a copy of the time -stamped bank delivery receipt(s), as proof of <br />Page 11 of 13 <br />92058024v1 <br />