Item 12 - Email Security and Cybersecurity Awareness Training

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DocuSign Envelope ID:6E5E583C-AE8C-4945-A183-9F3A4F2397EC 45 What unique attributes does your CDWG has taken a proactive and specialized approach in the last several years in company, your products, or your expanding and improving our offerings to Sourcewell Members by industry. This has involved services offer to Sourcewell looking at specific technology trends, understanding customer priorities, and offering turn-key participating entities? What makes solutions in the following segments and solution areas: your proposed solutions unique in your industry as it applies to K-12 Education Sourcewell participating entities? Device Ecosystem Classroom Transformation Cybersecurity Networking Infrastructure School Safety Higher Education Student and Institutional Devices AN Transformation Connected Community Hybrid Infrastructure Cyber and Physical Security State and Local Government Cybersecurity Program-Based Accounts Public Safety Device Transformational Government We have focused efforts on developing technology solutions for each of the above segments that ensure the right outcomes for our customers. An example is CDWG's mature practice for providing devices to K-12 districts nationally. CDWG has built a comprehensive solution for K-12, based on the lifecycle of the purchase, that includes the following capabilities and services: Device roadmaps to help each district understand the industry landscape, technology advancements, and features that should be considered when selecting a device for student or institutional use. Consulting sessions with a CDW Education Strategist to provide guidance on technology adoption for increased learning. Robust portfolio of professional development partners. Best practices for defining technology standardization with each district. Project management aligned to supply chain and to ensure large device rollouts are successful and on time. Pre-shipment device configuration to provide low/no touch devices for district IT staff. Local warehousing and local deployment services, including last-mile delivery. Maintenance and break-fix solutions to ensure high availability of devices. Asset disposition and buy-back options to enable a district to compliantly dispose of student devices at end of life, along with the potential of securing funds that can be leveraged for replacement technology. As a result of CDW-G's practice built for K-12 devices, CDWG provides 1 in every 3 Chromebooks to students across the U.S. annually. It is also our #1 solution under CDWG's existing Sourcewell agreement. Table 9A: Warranty Describe in detail your manufacturer warranty program, including conditions and requirements to qualify, claims procedure, and overall structure. You may upload representative samples of your warranty materials (if applicable) in the document upload section of your response in addition to responding to the questions below. Line Question Response Item Bid Number: RFP 121923 Vendor Name: CDW Government LLC