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Item 12 - Email Security and Cybersecurity Awareness Training
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Item 12 - Email Security and Cybersecurity Awareness Training
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6/25/2025 5:21:16 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Information Technology
Item #
12
Date
7/1/2025
Destruction Year
P
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DocuSign Envelope ID:6E5E583C-AE8C-4945-A183-9F3A4F2397EC <br /> 68 Specifically describe any self-audit process or program that you Any vendor hoping to be successful in executing this contract <br /> plan to employ to verify compliance with your proposed Contract should clearly demonstrate the ability to manage an <br /> with Sourcewell. This process includes ensuring that Sourcewell agreement of this size and scope with all the necessary <br /> participating entities obtain the proper pricing, that the Vendor detail and follows all contract's pricing rules, timely reporting, <br /> reports all sales under the Contract each quarter, and that the and remittance of fees. With respect to CDWG's <br /> Vendor remits the proper administrative fee to Sourcewell. Provide compliance strategy, we have bespoke, proprietary systems, <br /> sufficient detail to support your ability to report quarterly sales to which ensure the pricing and freight is compliant per the <br /> Sourcewell as described in the Contract template. contract or specific Sourcewell Member pricing agreement. <br /> Our compliance approach is a full lifecycle from solicitation <br /> to post contract closeout. It starts during the launch process <br /> with training all the personnel utilizing the contract, followed <br /> by annual training and certifications. In addition, we have <br /> internal automated quality checks in place, which track our <br /> reporting deadlines and accuracy commitments. We also <br /> have previously partnered with Sourcewell in providing <br /> training to CDWG sellers and intend to do so when <br /> awarded the new contract. For service engagements, our <br /> contract lifecycle management system automatically routes <br /> Statements of Work to the Contracts team to ensure the <br /> pricing is compliant with hourly rates and commitments, as <br /> stated. CDWG and Sourcewell also have regular cadences <br /> where, among other items, any issues are addressed, <br /> discussed, and tracked. <br /> CDWG has a dedicated and highly experienced Program <br /> Management team, which manages our Sourcewell contracts. <br /> Mandi Maricque is the contract manager and is responsible <br /> for the Sourcewell portfolio. Mandi is supported by three <br /> dedicated contract administrators. In addition, due to the <br /> importance of the Sourcewell contract within CDWG, there <br /> is a high level of engagement from senior leaders within the <br /> organization. Collectively, the team managing Sourcewell's <br /> contracts have 80 years of experience. The team is also <br /> responsible for working with Sourcewell Members to ensure <br /> proper understanding of the contract's terms and benefits, <br /> pricing, and range of offerings. CDWG has held a <br /> Sourcewell contract for the last 20 years as an organization; <br /> CDWG coworkers are well trained on compliance matters <br /> related to the Sourcewell contracts. <br /> The Program Management team is solely responsible for <br /> ensuring Sourcewell Members have access to the agreement. <br /> Monthly reviews are done to ensure all participating entities <br /> have access to the contract. Sales teams are trained to <br /> send any Sourcewell Member add-requests to the <br /> SourcewellContracts@cdwg.com inbox. These actions help to <br /> drive growth under a robust governance framework. <br /> CDWG has successfully met all reporting requirements and <br /> deadlines under the Technology Catalog Solutions #081419- <br /> CDW (Incumbent Contract). CDWG is confident we can <br /> continue to meet and/or exceed requirements under this RFP. <br /> Bid Number: RFP 121923 Vendor Name: CDW Government LLC <br />
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