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<br />Cloud_Cloud Services Agreement (CSA)_US Public Sector_v062223_US_ENG Page 5 of 10
<br />18852623_Robin_May 5,2025
<br />Confidential - Oracle Restricted
<br />Confidential - Oracle Restricted
<br />use reasonable efforts to limit any suspension only to the portion of the Services related to the issue caus ing
<br />suspension. We will use reasonable efforts to re-establish the Services promptly after we determine that the issue
<br />causing the suspension has been resolved. During any suspension period, we will make Your Content (as it
<br />existed on the suspension date) available to You. Any suspension under this Section shall not excuse You from
<br />Your payment obligations.
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<br />9.4. If either of us breaches a material term of this Agreement or any order and fails to correct the breach within
<br />30 days of written specification of the breach (provided in accordance with Section 16.1 below), then the breaching
<br />party is in default and the non-breaching party may terminate (a) in the case of breach of any order, the order
<br />under which the breach occurred; or (b) in the case of breach of this Agreement, this Agreement and any orders
<br />that have been placed under this Agreement. If we terminate any orders as specified in the preceding sentence,
<br />You must pay within 30 days all amounts that have accrued prior to such termination, as well as all sums remaining
<br />unpaid for the terminated order(s) plus related taxes and expenses. Except for nonpayment of fees, the non-
<br />breaching party may agree in its sole discretion to extend the 30 day period for so long as the breaching party
<br />continues reasonable efforts to cure the breach. You agree that if You are in default under this Agreement and/or
<br />Your order, You may not use those Services ordered.
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<br />9.5 You may terminate this Agreement at any time without cause by giving Oracle 30 days prior written notice of
<br />such termination. Termination of the Agreement will not affect orders that are outstanding at the time of termination.
<br />Those orders will be performed according to their terms as if this Agreement were still in full force and effect.
<br />However, those orders may not be renewed or extended subsequent to termination of this Agreement.
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<br />9.6 At the end of the Services Period, we will make Your Content (as it existed at the end of the Services Period)
<br />available for retrieval by You during a retrieval period specified in the Service Specifications. Following the retrieval
<br />period, and except as may be required by law, we will delete any of Your Content that remains in the Services.
<br />Our data deletion practices are described in more detail in the Service Specifications.
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<br />9.7 Provisions that survive termination or expiration of this Agreement are those relating to limitation of liability,
<br />indemnification, payment and others which by their nature are intended to survive.
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<br />10. THIRD PARTY CONTENT, SERVICES AND WEBSITES
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<br />10.1. The Services may enable You to link to, transfer Your Content or Third Party Content to, or otherwise access,
<br />third parties’ websites, platforms, content, products, services, and information (“Third Party Services”). Oracle
<br />does not control and is not responsible for Third Party Content or Third Party Services. You are solely responsible
<br />for complying with the terms of access and use of Third Party Services, and if Oracle accesses or uses any Third
<br />Party Services on Your behalf to facilitate performance of the Services, You are solely responsible for ensuring
<br />that such access and use, including through passwords, credentials or tokens issued or otherwise made available
<br />to You, is authorized by the terms of access and use for such services. If You transfer or cause the transfer of
<br />Your Content or Third Party Content from the Services to a Third Party Service or other location, that transfer
<br />constitutes a distribution by You and not by Oracle.
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<br />10.2. Any Third Party Content we make accessible is provided on an “as-is” and “as available” basis without any
<br />warranty of any kind. We disclaim all liabilities arising from or related to Third Party Content.
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<br />10.3. You acknowledge that: (a) the nature, type, quality and availability of Third Party Content may change at
<br />any time during the Services Period, and (b ) features of the Services that interoperate with Third Party Services ,
<br />such as Facebook™, YouTube™ and Twitter™, etc., depend on the continuing availability of such third parties’
<br />respective application programming interfaces (APIs). We may need to update, change or modify the Services
<br />under this Agreement as a result of a change in, or unavailability of, such Third Party Content, Third Party Services
<br />or APIs. Any change to Third Party Content, Third Party Services or APIs, including their unavailability, during the
<br />Services Period does not affect Your obligations under this Agreement or the applicable order, and You will not be
<br />entitled to any refund, credit or other compensation due to any such changes.
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<br />11. SERVICE MONITORING, ANALYSES AND ORACLE-PROVIDED SOFTWARE
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<br />11.1. We continuously monitor the Services to facilitate Oracle’s operation of the Services; to help resolve Your
<br />service requests; to detect and address threats to the functionality, security, integrity , and availability of the
<br />Services as well as any content, data, or applications in the Services; and to detect and address illegal acts or
<br />violations of the Acceptable Use Policy. Oracle monitoring tools do not collect or store any of Your Content residi ng
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