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EXHIBIT "A. <br /> STATEMENT OF WORK <br /> FOR SETUP, IMPLEMENTATION AND TRAINING <br /> 1. Customer System Configuration: <br /> Services available to Customer shall be utilized by the Purchasing Department and shall <br /> include: <br /> A. Access for up to (8)full licensed users of Customer to the following module(s) of the <br /> PlanetBids "PB System"": <br /> i. Vendor Management and Bid (Management Modules <br /> ii. Advanced eBidding <br /> 8. Access for up to (2) licensed users of Customer to the following module(s) of the <br /> PlanetBids "PB System",": <br /> i. Read-Only <br /> C. Access for up to (Agency-Wide) licensed users of Customer to the following module(s) of <br /> the PlanetBids "PB SystemT"''": <br /> i. Emergency Operations <br /> D. Access and use of the PlanetBids "Outreach"database for no additional cost. <br /> 2. PB SystemT"' Access Services: <br /> PlanetBids rate for maintaining the PB SystemT"' vendor and bid management is based <br /> upon an unlimited number of monthly transactions (Bids) and the number of user licenses <br /> acquired by Customer. PB SystemT"R Access Services include the following: <br /> • System Administration— PlanetBids will be responsible for system and data backups, <br /> disaster recovery, system reliability, availability, privacy, and system security <br /> • Hosting Infrastructure— PlanetBids will be responsible for hosting Services, <br /> maintaining the network, hardware, and software infrastructure <br /> • Customer Service— Is available Monday through Friday, excluding statutory holidays <br /> (see Help Desk definition below) <br /> • Account Management—PlanetBids will provide a dedicated Account Manager for <br /> post-sales support, Services questions. <br /> 3. PB System"' Setup, Implementation and Online Training: <br /> • Online training will be provided as outlined below for only the PB Modules licensed <br /> and purchased by the Customer for the initial setup and configuration of the Service. <br /> PB Modules which were not purchased by Customer, training will be omitted. <br /> • PlanetBids will initially install for Customer the specified number of licensed Services <br /> users and configure PB modules. <br /> • PlanetBids will provide up to 3 months' access, by request, to an online training <br /> sandbox for Customers to practice using the Service during the initial setup period. <br /> • Vendor and Bid Management Modules: 2-hours and 45-minutes <br /> • Advanced eBidding for Public Works add-on Module: 15-minutes <br /> • PB System"' Project Evaluation Management Module: 45-minutes <br />