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CITY OF SANTA ANA <br /> <br /> <br /> <br /> <br /> <br /> <br />IX. SELECTION PROCEDURES & CRITERIA <br />A. Evaluation: The City will establish a proposal review committee. The review committee will <br />evaluate proposals based on the response to the RFP, which includes adherence to outlined <br />directions and format, and the City evaluation criteria set forth below. <br /> <br /> <br />B. Scoring Criteria: Proposers will be ranked by the review committee based on the following <br />criteria: <br />CATEGORY POINTS <br />Background, Qualifications & ExperienceThe technical qualifications and <br />experience of the organization are adequately described as they relate to the Scope <br />of Services. <br />o The proposal identifies specific projects completed within the past five (5) years that <br />demonstrate competency of the tasks outlines in the Scope of Services. <br />o The ability to meet the needs and concerns of the City is adequately demonstrated. <br />25 <br />Key Personnel / Proposed StaffingProposer demonstrates experience providing <br />type of service required or experience providing similar services <br />• Proposer demonstrates they have the necessary resources, knowledge, skills, <br />experience, and any required licenses / certifications to provide the required services <br />• Proposal provides resumes of experienced personnel that are capable of and devoted <br />to the successful accomplishment of work to be performed under this contract. <br />• Staff members have been identified who would be assigned to act in key <br />management and technical positions providing services described in the Scope of <br />Services. <br />• Proposal includes a description of the role for each identified staff member, including <br />name, position, education, years of experience, and relevant projects on which they <br />have worked. <br /> <br />25 <br />Technical Approach / Methodology <br />o The proposal provides a thorough description of how the firm plans to meet the <br />requirements of the Scope of Services, addressing specific challenges and <br />opportunities, and explaining why their company is best suited to assist the City. o An implementation plan is included outlining a description of efforts the firm will <br />undertake to achieve client satisfaction and to meet project deadlines <br />25 <br />Cost Proposal <br />The Cost Proposal will be evaluated as follows: <br />• Lowest price receives the full score. <br />• Other scores are proportional to the lowest price. <br />20 <br />Organization/Completeness of Response <br />Proposal demonstrates understanding of project and objectives as it relates to the <br />Scope of Services. <br />o Proposal demonstrates requirements are addressed and adhered to. o Proposal is complete, comprehensive, and well-organized. <br />5 <br />City of Santa Ana RFP No. 25-076A Page 10 of 36 <br />EXHIBIT 1