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Becerra, Alexis <br />From: notify=proudcity.com@getproudcity.com on behalf of Donna Kenefick <br /><notify@proudcity.com> <br />Sent: Saturday, August 30, 2025 4:20 AM <br />To: !City Clerk <br />Subject: New submission from City Clerk's Office <br />Attention: This email originated from outside of City of Santa Ana. Use caution when opening attachments or links. <br />Name <br />Donna Kenefick <br />Email <br /> <br />Message <br />Subject: Formal Complaint Regarding Harassment, Retaliation, and Request for Official Record <br />Dear City Clerk Hall, <br />I am submitting this formal complaint to bring to your attention ongoing harassment, retaliation, and unsafe living conditions at <br />Fairhaven Apartments, managed by Essex Property Trust. Despite repeated attempts to resolve these issues with property <br />management and city staff, the problems continue. <br />The issues include: <br />Persistent noise harassment and intimidation from neighboring units. <br />Unauthorized entries and inconsistent communication from management. <br />Longstanding structural damage and electrical hazards that have not been properly addressed. <br />City responses that appear dismissive or incomplete, leaving me without meaningful protection. <br />I have already reached out to the Mayor, City Council, City Manager Alvaro Nunez, Santa Ana City Hall, Code Enforcement, and <br />the City Attorney's Office. I am now submitting this message to the City Clerk's Office so it may be formally logged into the City <br />of Santa Ana's official records. <br />I respectfully request that this complaint be documented and acknowledged in the public record. Please also confirm receipt so I <br />know it has been officially recorded. <br />Thank you for your attention to this matter. <br />Sincerely, <br />Donna Kenefick <br /> <br /> <br /> <br /> <br />