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Flores, Dora From: Ale Astoquilca < Sent: Tuesday, September 16, 2025 2:55 PM To: eComment Subject: Urgent Concerns Regarding Street Closures and Parking Increases Importance: High Attention: This email originated from outside of City of Santa Ana. Use caution when opening attachments or links. Dear City Council, I am reaching out to express serious concerns regarding the recent challenges that are directly impacting my business and the 26 vendors I house and represent. To be 100% honest, YES we absolutely lose business from street closures, as they cut off customer access and visibility, directly reducing our sales. Parking continues to be a major problem for both staff and customers, making it unnecessarily difficult for people to come and go. On top of that, the monthly parking rate has nearly doubled, creating an unreasonable financial burden. These issues do not only affect me as a business owner, they also affect the 26 vendors whose livelihoods depend on this location. I have a responsibility to be their voice, and the reality is that these combined challenges are harming us all in a significant and unsustainable way. Additionally, we urgently need better and LARGER signage to clearly direct people to available parking and to provide proper guidance during street closures or events. Without clear visibility and direction, customers become frustrated and often choose not to return, which only worsens the losses we already face. I strongly urge you to take these concerns into account and consider solutions that support small businesses and the many people who rely on them. Thank you, Ale Astoquilca 219 E. 4th St Santa Ana, CA 92701 Cell: (714) 475-2065 ale@collective2one9.com Disclaimer The information contained in this communication from the sender is confidential. It is intended solely for use by the recipient and others authorized to receive it. If you are not the recipient, you are hereby notified that any disclosure, copying, distribution or taking action in relation of the contents of this information is strictly prohibited and may be unlawful. Please notify the sender and destroy and delete any copies you may have received. 18