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Use or disclosure of data contained in this page is subject to the restriction on the title page of this proposal. <br />ironmountain.com | 1.800.899.IRON (4766) Page 6 of 18 <br />Public Sector Master SOW Form Rev. 5/21/2024 <br /> <br />Quality Assurance <br />Quality Assurance Requirements <br />Quality Control consists of a paper to image comparison, a review of image quality, and document separation. The level of <br />quality control selected for this project is identified below. <br />▪ Iron Mountain will perform statistical quality control utilizing the ANSI/ASQC (American National Standards <br />Institute/American Society for Quality Control) standard Z1.4 at a 1.0 Acceptable Quality Level (AQL) to establish <br />the sample size(s), acceptance, rejection and re-sampling parameters. <br /> <br />Indexing <br />Indexing creates necessary metadata fields to support standard search functionality to access the documents. <br />▪ Double key verification will be performed on the appropriate fields as identified in the indexing table. <br />▪ Customer will provide examples of the documentation with index fields identified prior to implementation of <br />project. Samples will be complete and representative of documents Iron Mountain will receive during the course of <br />the project. Any document type or variation not included in this sample will be indexed at best effort, but not <br />applicable to Iron Mountain quality requirements. <br />▪ For manually indexed fields, Iron Mountain will only capture data present on image. Blank or default values will be <br />provided for missing or illegible data as defined by Customer. <br /> <br />Index Fields <br /> <br />Primary <br />Field? <br /> <br />Index Field Name <br /> <br />Basis <br />Keyed/ <br />OCR <br />No. of <br />Char <br />Fixed <br />Length? <br /> <br />Req <br /> <br />Format <br /> <br />Verify <br /> <br />No <br />File Type (Housing or <br />Portability) <br /> <br />Per File <br /> <br />Manual <br /> <br />2 <br /> <br />Yes <br /> <br />Yes <br /> <br />Alpha <br /> <br />Yes <br /> <br /> <br />No <br /> <br /> <br />Date <br /> <br /> <br />Per File <br /> <br /> <br />Manual <br /> <br /> <br />8 <br /> <br /> <br />Yes <br /> <br /> <br />Yes <br />Date <br />MM-DD- <br />YYYY <br /> <br /> <br />Yes <br />Yes Unique Identifier Per File Manual 10 No Yes <br />Alpha- <br />Numeric Yes <br />No Section (1-6) Per Document Manual 1 No Yes <br />Alpha- <br />Numeric Yes <br /> <br /> <br />Reassembly <br />This section provides the reassembly details of the original hard copy material post digitization. <br />▪ The project requires simple reassembly. The digitized documents will be placed back in the original file folder <br />without applying any fasteners. <br /> <br />Hard Copy and Digital Release <br />The following information outlines the disposition of the original hard copy materials as well as the requirements for the <br />digitized image destination and image format. <br />EXHIBIT 2