Item HA-3 - Amendment to the Agreement for Document Imaging Services

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Use or disclosure of data contained in this page is subject to the restriction on the title page of this proposal. ironmountain.com | 1.800.899.IRON (4766) Page 16 of 18 Public Sector Master SOW Form Rev. 5/21/2024 Section 3 Terms and Conditions Note: Linked terms and conditions are dated for version control and dated linked versions remain static. At the request of the Customer, hard copies of the checked terms and conditions will be attached to this SOW for ease of reference. Checked Terms and Conditions are applicable to this SOW and the Contract resulting from it. ☐ Master Agreement between Iron Mountain Information Management, LLC and the Housing Authority of the City of Santa Ana dated January 1, 2024. Contract number A-2023-223. Negotiation Thresholds. Unless Iron Mountain and Customer have previously negotiated and currently have an agreement in place for the services describe in Section 1 hereof, Iron Mountain will not negotiate terms and conditions for a contract resulting from this SOW for a contract or modification valued at less than $25,000 ($10,000 if, in Iron Mountain’s sole discretion, the Customer’s operational/technical/compliance requirements are materially different from those of the Customer’s current agreement.) Changes. Requests by Customer for changes in specifications, place or time of performance, or other performance or delivery requirements, including without limitation the assumptions upon which pricing is based, must be accepted by Iron Mountain, and will entitle Iron Mountain to an equitable adjustment in the price or performance schedule or both. Order of Precedence. In the event of inconsistency or conflict, the terms of this SOW, including those incorporated by reference, will have precedence over the terms and conditions of a Purchase Order, Task Order or other Customer documentation related to the subject matter of this SOW. EXHIBIT 2