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CITY OF SANTA ANA <br /> abatement or debris/rubbish clean-up or transient and homeless encampment removal or <br /> a combination of daily. <br /> III. CREW SIZE <br /> Contractor shall provide the necessary staff/workers to perform work as specified in this Bid. <br /> Contractor must have the ability to provide the necessary workers based on the amount <br /> AS-NEEDED and SET SCHEDULED assignments. At a minimum, Contractor shall <br /> perform the assigned tasks with the following: <br /> 1. Three(3) Laborers <br /> 1. Laborer: Performs the necessary tasks to complete the required services. <br /> a) At minimum, one laborer must be English-sj king-who is fully trained <br /> and knowledgeable in all aspects of these requirements. <br /> b) Equipped with a working, fully charged, capable of taking and sending <br /> photos and emails, cellular phone, to enable immediate contact with the <br /> City Projects Manager. <br /> c) Ability to effectively communicate in verbal and written form in order to <br /> solve daily problems. <br /> 2. Perform the work assigned by City staff on an AS-NEEDED and SET SCHEDULED basis. <br /> 3. Provide the necessary labor, materials and equipment to remove litter and <br /> debris from all under/over passes, on/off ramps, sidewalk areas, planters, <br /> and embankments. <br /> 4. Contractor shall provide an Administrative Customer Service Representative <br /> knowledgeable of the Contract requirements, to efficiently answer all City <br /> questions/inquiries. The Customer Service Representatives shall be available during <br /> Regular Business Hours to assist City with administrative matters and if necessary, <br /> placement of work orders, follow-ups,and any other areas requiring assistance. Contractor <br /> must provide a Customer Service point of contact for after-hours and urgent requests. <br /> Iv. GENERAL <br /> I. Furnish all labor, equipment, materials and supplies (including trash bags and any <br /> other supplies necessary), tools, services and special skills required to perform all <br /> services listed above on Caltrans over/under passes, on/off ramps, City streets, and <br /> various locations and other related services as set forth in the Scope of Services and <br /> in keeping with the highest standards of quality and performance. <br /> 2. Cooperate fully with all authorities regarding any investigations of the preceding <br /> activities. Submit a completed report to Projects Manager by the next business day <br /> following work completed under this contract. <br /> 3. Delivering and Staging of Equipment and Materials <br /> City of Santa Ana RFP 25-116 Page 22 of 60 <br />