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Human Resources <br />www.santa-ana.org/hr <br />Item # 22 <br />City of Santa Ana <br />20 Civic Center Plaza, Santa Ana, CA 92701 <br />Staff Report <br />December 2, 2025 <br />TOPIC: General Liability and Workers' Compensation Claims Administration Services <br />AGENDA TITLE <br />Agreements with AdminSure, Inc. for Third Party General Liability and Workers' <br />Compensation Claims Administration Services (Specification No. 25-138) (Non -General <br />Fund) <br />RECOMMENDED ACTION <br />1. Authorize the City Manager to execute an agreement with AdminSure, Inc. to <br />provide third party general liability claims administration services, in an amount not <br />to exceed $1,537,296, for a term beginning December 2, 2025 and expiring June <br />30, 2029. (Agreement No. A-2025-XXX). <br />2. Authorize the City Manager to execute an agreement with AdminSure, Inc. to <br />provide third party workers' compensation claims administration services, in an <br />amount not to exceed $2,877,212, for a term beginning December 2, 2025 and <br />expiring June 30, 2029. (Agreement No. A-2025-XXX). <br />GOVERNMENT CODE §84308 APPLIES: Yes <br />DISCUSSION <br />The City utilizes AdminSure, Inc. to provide the City's self -insured third -party <br />administration services for general liability and workers' compensation claims <br />management. AdminSure, Inc. assists the City with services such as, but not limited to, <br />investigations, correspondence with claimants, assisting with litigation management as <br />needed, and continuing as our payor agent to issue settlement payments from our City's <br />escrow banking accounts. AdminSure processes approximately 800 claims per year and <br />approximately 38,000 payments each year. The City's agreements with AdminSure, Inc. <br />expired August 31, 2025. Prior to expiration of the AdminSure contracts, staff had been <br />advised by ICRMA that the City could utilize TPA services through its contract. Staff <br />subsequently discovered the City would need to continue to maintain direct contracts with <br />AdminSure to provide claims administration. <br />Santa Ana Municipal Code, Section 2-807(d), authorizes the City to purchase against <br />contracts from any public agency utilizing a competitive bid process. The City of Newport <br />