Item 22 - Agreements for Third Party General Liability and Workers Comp Claims Administrative Services

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a. The Consultant represents that it employs, or will employ, at its own expense, all personnel required for the satisfactory performance of the Services. b. The Consultant represents that the Services will be performed by the Consultant or personnel under its direct supervision, and that all personnel engaged in such work shall be fully qualified and shall be authorized and permitted under applicable state and local laws to perform such Services. C. Consultant shall assign an account manager to ensure the duties under this Agreement are performed in a timely and professional manner. Said representative shall not be replaced by the Consultant without prior written notice to the City, nor without written approval from the City. Any additional personnel used to perform the Services shall be limited to those initially identified by the Consultant, unless approved in writing by the City. d. Consultant shall ensure that other personnel, such as management, clerical, accounting, and data processing, which may be required to satisfactorily provide the services required by this Agreement, shall be provided by the Consultant within the agreed fee for Services contained in this Agreement. It is understood that the personnel referred to in this entire Section need not be dedicated to the exclusive use of the City. e. Consultant shall furnish, at its own expense, all materials, equipment, and personnel necessary to carry out the terms of this Agreement. Consultant shall not use City premises, property including equipment, instruments, or supplies) or personnel for any purpose other than in the performance of its obligations under this Agreement. f The Consultant shall provide sufficient office space to ensure that the City's' claims can be adjusted in an effective and efficient manner. Such office space shall be equipped with an adequate theft and fire alarm system in an effort to protect the City's records. g. The Consultant shall work closely with the City and their respective designated representatives by providing any information, reports, and data to the City as may be requested from time to time. h. The Consultant agrees not to release any report, any portion thereof, or any result of any investigation it may undertake on behalf of the City to any outside person or agency without the express written consent of the City, except as provided by law or in this Agreement. Consultant shall notify City immediately of any subpoena or other request for City records made by a third party. i. Data Interface. The Consultant shall provide an on-line interface with its database, accessible from the City's computers. This information will be for use by the City. Such data shall be in a format which will permit the City to make print copies of the data on its printers. The data interface will have sufficient firewall and anti -virus software to maintain appropriate security. j. Data Reporting. Consultant shall provide City monthly loss information with the fields and in the format specified.