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Docusign Envelope ID: EFBAE12B-2D33-4288-BDF3-3F19BEEB5A9F <br />CITY OF SANTA ANA <br />EXHIBITI <br />SCOPE OF SERVICES <br />Contractor shall perform services as set forth below. <br />The City of Santa Ana is seeking a professional and experienced firm and or Contractor who specialize <br />in audio visual system integration, server upgrades/enhancements, system add-ons, and will provide <br />on-going maintenance and repair services for its existing/enhanced public safety video surveillance <br />system. Specific expected responsibilities include, but are not limited to the specifications outlined <br />herein. <br />1. GENERAL INFORMATION <br />In 2008, the City entered into an agreement with Siemens, Inc. to design and build a complete video <br />security system for the Police Administration Building and the County of Orange Civic Center. The <br />Civic Center footprint which includes the Santa Ana Police Department (SAPD), is located in the <br />center of Santa Ana and is the County Seat, which includes historic downtown Santa Ana, and key <br />federal, state, county and local governmental facilities. Upon conducting a comprehensive site <br />vulnerability assessment, gaps in the protection capabilities of the Historic Downtown District and City <br />Jail were identified. Federal grant funds from the Department of Homeland Security were then <br />secured to enhance the physical security of both areas. The installation of an integrated video <br />surveillance system provided law enforcement and agencies at all levels of government the ability to <br />maintain real-time situational awareness within the area, and increased their ability to support <br />investigations through the review of stored video content. <br />Currently, there are approximately 825 cameras, including twelve Code Blue Help Points, comprising <br />the City's system including video/audio recording capabilities. Cameras are currently installed at the <br />following locations: SAPD Administration Building, Civic Center footprint, Historic Downtown District, <br />City Jail Facility, City libraries, Roosevelt Community Center, Garfield Community Center, Jerome <br />Community Center, City Police Athletic Activities League (PAAL) centers, six city parks/bicycle trails <br />and numerous pole cameras at various locations throughout the City. The existing system is an over- <br />arching network of camera and software subsystems, some of which are federated; in which the <br />software subsystems have a level of autonomy, but they are all connected to SAPD's dedicated data <br />center, where the main control servers are housed. Since the implementation of the original <br />surveillance system in 2008, numerous wireless bridges and switches have been installed throughout <br />the City. The overall system has demonstrated its value repeatedly in pro-active policing efforts, <br />criminal and administrative investigations, and within the criminal and civil court systems. Other City <br />departments are actively seeking funding to join the Public Safety Video Surveillance System by <br />adding cameras to their respective sites. The camera count above includes the approximate camera <br />system upgrades outlined in Section V - VIDEO SURVEILLANCE SYSTEM UPGRADES. The system <br />also receives video viewing only (non-recording, non-audio) capability for additional cameras not <br />included in the camera count above. <br />II. MINIMUM CONTRACTOR QUALIFICATIONS <br />Contractor must possess the following minimum qualifications: <br />A. Proposer must be a responsible firm that has been in continuous existence and performed <br />services for the relevant requirements as specified herein for a minimum of five (5) years to <br />public agencies. Proposers with less than the minimum required experience will not be <br />considered. <br />B. Contractor shall provide all labor, management, supervision, tools, parts/materials to <br />RFP 25-109A City of Santa Ana Page 20 of 51