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EXECUTIVE SUMMARY <br />1.1 Background <br />The City of Santa Ana is one of the oldest cities in Orange County and was incorporated in 1886. <br />Governed by a seven -member City Council, the City Public Works Agency (PWA) provides the core <br />services of potable water production and distribution, recycled water distribution, and wastewater <br />collection in its service area. The City encompasses an area of approximately 27.5 square miles and <br />serves a population of 311,000 through roughly 47,100 water meters connected to the City's water <br />system, which includes fireline and recycled water meters. Out of the total water meters, there are around <br />45,500 potable water meters. There are also approximately 42,000 sewer service connections. The <br />Water Utility consists of 20 active groundwater wells, 8 reservoirs, 7 water connections to Metropolitan <br />Water District (MWD), 16 interconnections with neighboring water utilities, and 478 miles of water mains. <br />The Sewer Enterprise consists of approximately 390 miles of sanitary sewer lines, 9,000 manholes, <br />48,500 sewer laterals, and 2 sewer lift stations. All sewage is conveyed to the Orange County Sanitation <br />District (OCSD) for treatment. <br />The City last performed a Cost of Service and Rate study in 2019. On November 19, 2019, the City <br />Council adopted a 5-year rate plan for the City's water and sewer services. Since adopting the 2019 rate <br />plan, PWA has completed several major infrastructure projects, including well rehabilitation, the addition <br />of new wells, and the implementation of a smart water meter program. The last adopted rate adjustment <br />took effect on July 1, 2023. Due to a number of factors, water and sewer rates have not been adjusted <br />in nearly three years. During this same time period, the cost for delivering Santa Ana's award -winning <br />drinking water and maintaining its sewer systems have increased significantly. In the past two years, both <br />the Metropolitan Water Agency and the Orange County Water District, the agencies that supply and <br />manage the region's imported water and groundwater basin have raised their rates by 15% and 22.1 % <br />respectively. <br />Revenues for the water and sewer enterprises are not keeping pace with increasing operating costs. As <br />a result, existing revenues do not provide adequate funding to support planned capital improvements or <br />to build and maintain reserve balances at levels recommended by the consultant and consistent with <br />generally accepted industry practices. Over time, this limits the utilities' capacity to reinvest in aging <br />infrastructure or to maintain reserve and debt coverage benchmarks typically reviewed in ongoing <br />evaluations by S&P Global Ratings, which can influence future borrowing costs. In more recent years, <br />operating expenses have continued to increase while revenues have remained relatively unchanged, <br />City of Santa Ana - 2026 Water and Sewer Rate Study <br />1 <br />