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Agreement with DTSA Services for Downtown Santa Ana Clean & Safe Program <br />January 20, 2026 <br />Page 3 <br />74 Vendors downloaded the RFP packet <br />10 Proposals received <br />1 Proposal received from Santa Ana vendor <br />Proposals submitted were opened on August 11, 2025, and evaluated. Seven (7) <br />proposals were submitted by the deadline and were determined to be responsive to the <br />specifications and met the City's requirements. An evaluation committee of various City <br />departments reviewed and rated the proposals according to the criteria listed in the RFP. <br />Requirements of the RFP included: litter maintenance, special events clean-up, power <br />washing, daily cleaning of City infrastructure (bollards, light posts, benches), cleaning and <br />maintenance of parklets, alley cleaning, street closure equipment set-up and breakdown <br />for approved City sponsored events, and security guard procurement and oversight. <br />Table 1 below provides the ranking of each proposal. <br />Table 1 <br />Rank <br />Proposer <br />1 <br />DTSA Services <br />2 <br />Vested Solutions <br />3 <br />Ultimate Maintenance Services <br />4 <br />Alltech Industries Inc. <br />5 <br />Veterans High Risk Security Solutions Inc <br />6 tied <br />DMS Facilities Services <br />6 tied <br />Orange County Building Maintenance <br />DTSA Services is a local business from Santa Ana that presented the most <br />comprehensive and forward -looking proposal (Exhibit 2). Their proposal went further than <br />the RFP scope and requested services, such as their training of staff for ambassadors of <br />DTSA, integration with City response teams, and operational readiness and depth of <br />resources. Staff recommends awarding an agreement to the highest -ranked firm, DTSA <br />Services (Exhibit 3) with the funds generated from DTSA parking revenue that is in the <br />Parking Enterprise Downtown Enhancements, Contract Services expenditure account <br />(No. 02718133-2-62300). Additional details provided in the DTSA Services proposal are <br />as follows: <br />1) Ambassadors for Downtown: The proposal emphasizes a trained, full time team <br />that not only performs cleaning and safety functions, but also actively engages <br />with the public. They provide directions, answer questions, and welcome visitors <br />to DTSA. <br />2) Integration with City Response Teams: The team works cooperatively with the <br />Santa Ana Police Department - Santa Ana Multi -Disciplinary Response Team <br />(SMART) and helps identify actions needed for non -emergency transient related <br />issues. This collaboration with the City is vital to maintain the quality of life in <br />DTSA. <br />