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Docusign Envelope ID: 030D2B63-5582-4D40-9D78-224202894BCB
<br /> 44& A X 0 N Master Services and Purchasing Agreement
<br /> 7.2. Disclaimer. All software and Axon Cloud Services are provided "AS IS," without any warranty of any
<br /> kind, either express or implied, including without limitation the implied warranties of merchantability,
<br /> fitness for a particular purpose and non-infringement. Axon Devices and Services that are not
<br /> manufactured, published or performed by Axon ("Third-Party Products") are not covered by Axon's
<br /> warranty and are only subject to the warranties of the third-party provider or manufacturer.If Customer
<br /> purchases Axon Loki, Customer acknowledges the Loki device is designed for operation in enclosed,
<br /> controlled environments and must be used in compliance with all applicable laws and safety
<br /> guidelines. Operation in open or unapproved areas may result in signal interference, loss of control,
<br /> or damage,and Axon assumes no liability for improper use, including any resulting harm or regulatory
<br /> violations.
<br /> 7.3. Claims. If Axon receives a valid warranty claim for an Axon-manufactured Device during the warranty term,
<br /> Axon's sole responsibility is to repair or replace the Axon-manufactured Device with the same or like Axon-
<br /> manufactured Device, at Axon's option. A replacement Axon-manufactured Device will be new or like new.
<br /> Axon will warrant the replacement Axon-manufactured Device for the longer of(a)the remaining warranty of
<br /> the original Axon-manufactured Device or(b) ninety(90)days from the date of repair or replacement.
<br /> 7.3.1. If Customer exchanges an Axon Device or part, the replacement item becomes Customer's property,
<br /> and the replaced item becomes Axon's property. Before delivering an Axon-manufactured Device for
<br /> service, Customer must upload Axon-manufactured Device data to Axon Evidence or download it and
<br /> retain a copy. Axon is not responsible for any loss of software, data, or other information contained in
<br /> storage media or any part of the Axon-manufactured Device sent to Axon for service.
<br /> 7.4. Spare Axon Devices. At Axon's reasonable discretion, Axon may provide Customer a predetermined number
<br /> of spare Axon Devices as detailed in the Quote("Spare Axon Devices"). Spare Axon Devices are intended to
<br /> replace broken or non-functioning units while Customer submits the broken or non-functioning units, through
<br /> Axon's warranty return process. Axon will repair or replace the unit with a replacement Axon Device. Title and
<br /> risk of loss for all Spare Axon Devices shall pass to Customer in accordance with shipping terms of this
<br /> Agreement.Axon assumes no liability or obligation in the event Customer does not utilize Spare Axon Devices
<br /> for the intended purpose.
<br /> 7.5. Limitations. Axon's warranty excludes damage related to: (a) failure to follow Axon Device use instructions-
<br /> (b) Axon Devices used with equipment not manufactured or recommended by Axon; (c) abuse, misuse, or
<br /> intentional damage to Axon Device; (d)force majeure; (e)Axon Devices repaired or modified by persons other
<br /> than Axon without Axon's written permission; or (f) Axon Devices with a defaced or removed serial number.
<br /> Axon's warranty will be void if Customer resells Axon Devices.
<br /> 7.5.1. To the extent permitted by law, the above warranties and remedies are exclusive. Axon
<br /> disclaims all other warranties, remedies, and conditions, whether oral, written, statutory, or
<br /> implied. If statutory or implied warranties cannot be lawfully disclaimed, then such warranties
<br /> are limited to the duration of the warranty described above and by the provisions in this
<br /> Agreement. Customer confirms and agrees that, in deciding whether to sign this Agreement,
<br /> Customer has not relied on any statement or representation by Axon or anyone acting on behalf
<br /> of Axon related to the subject matter of this Agreement that is not in this Agreement.
<br /> 7.5.2. Axon's cumulative liability to any party for any loss or damage resulting from any claim,
<br /> demand, or action arising out of or relating to this Agreement will not exceed the purchase
<br /> price paid to Axon for the Axon Device, or if for Services, the amount paid for such Services
<br /> over the twelve(12)months preceding the claim. Neither Party will be liable for special, indirect,
<br /> incidental, punitive or consequential damages, however caused, whether for breach of
<br /> warranty or contract, negligence, strict liability, tort or any other legal theory.
<br /> 7.6. Online Support Platforms. Use of Axon's online support platforms (e.g., Axon Academy and MyAxon) is
<br /> governed by the Axon Online Support Platforms Terms of Use Appendix available at www.axon.com/sales-
<br /> terms-and-conditions.
<br /> 7.7. Third-Party Hardware, Software and Services. Use of hardware, software, or services other than those
<br /> provided by Axon is governed by the terms, if any, entered into between Customer and the respective third-
<br /> party provider, including, without limitation, the terms applicable to such software or services located at
<br /> www.axon.com/sales-terms-and-conditions, if any.
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<br /> Release Date:August 2025 Page 2 of 42
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