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Agenda Packet_2026-02-03
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Agenda Packet_2026-02-03
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1/28/2026 8:51:31 AM
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City Clerk
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Agenda Packet
Agency
City Council
Date
2/3/2026
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Docusign Envelope ID: 030D2B63-5582-4D40-9D78-224202894BCB <br /> J',kk-, A X 0 N Master Services and Purchasing Agreement <br /> Return of Old Weapons <br /> Axon's on-site professional service team will ship all old weapons back to Axon's headquarters. <br /> Axon will provide Customer with a Certificate of Destruction <br /> "Note: CEW Full-Service packages for TASER 7 or TASER 10 include Smart Weapon Transition Service instead of <br /> 1-Day Device Specific Instructor Course. <br /> 7. VR Services Package. VR Service includes advance remote project planning and configuration support and one (1) <br /> day of on-site service and a professional services manager to work with Customer to assess Customer's deployment <br /> and determine which Services are appropriate. The VR Service training options include: <br /> System set up and configuration (Remote Support) <br /> • Instructor-led setup of Axon VR headset content <br /> • Configure Customer settings based on Customer need <br /> • Troubleshoot IT issues with Axon VR headset <br /> Axon instructor training(Train the Trainer) <br /> Training for up to five(5)Customer's in-house instructors who can support Customer's Axon VR CET and <br /> SIM training needs after Axon has fulfilled its contracted on-site obligations <br /> Classroom and practical training sessions <br /> Step-by-step explanation and assistance for Customer's configuration of Axon VR CET and SIM functionality, <br /> basic operation, and best practices <br /> 8. Axon Air, On-Site Trainina.Axon Air, On-Site training includes advance remote project planning and configuration <br /> support and one (1) day of on-site Services and a professional services manager to work closely with Customer to <br /> assess Customer's deployment and determine which Services are appropriate. If Customer requires more than one <br /> (1) day of on-site Services, Customer must purchase additional on-site Services. The Axon Air, On-Site training <br /> options include: <br /> System set up and configuration (Remote Support) <br /> • Instructor-led setup of Axon Air App (ASDS) <br /> • Configure Customer settings based on Customer need <br /> • Configure drone controller <br /> • Troubleshoot IT issues with Axon Evidence <br /> Axon instructor training(Train the Trainer) <br /> Training for Customer's in-house instructors who can support Customer's Axon Air and Axon Evidence <br /> training needs after Axon's has fulfilled its contracted on-site obligations <br /> Classroom and practical training sessions <br /> Step-by-step explanation and assistance for Customer's configuration of Axon Respond+ Iivestreaming <br /> functionality, basic operation, and best practices <br /> 9. Axon Air, Virtual Training. Axon Air, Virtual training includes all items in the Axon Air, On-Site Training Package, <br /> except the practical training session, with the Axon Instructor training for up to four hours virtually. <br /> 10. Signal Sidearm Installation Service. <br /> a. Purchases of 50 SSA units or more: Axon will provide one (1) day of on-site service and one professional <br /> services manager and will provide train the trainer instruction, with direct assistance on the first of each unique <br /> holster/mounting type. Customer is responsible for providing a suitable work/training area. <br /> b. Purchases of less than 50 SSA units: Axon will provide a 1-hour virtual instruction session on the basics of <br /> installation and device calibration. <br /> 11. Axon Justice Implementation. Axon Justice Implementation includes advanced remote project planning, <br /> configuration support, and training. Axon Justice Implementation includes: <br /> System set up and configuration <br /> • Axon performs discovery to understand and document the Agency's needs. <br /> • Axon collaborates with the Client to configure workflows, permissions, and privileges within <br /> Axon Evidence based on the Client's needs. <br /> • Axon will facilitate a workflow discussion with the core admin team. <br /> Ve <br /> RelQt)P DGtI2025 15 — 26 2/3i2®26f 42 <br />
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