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The City reserves the right to abandon alternate work schedules if, in the opinion <br /> of the concerned Department Head and the City Manager, the alternate work <br /> schedule has not produced the desired results. If this right is exercised,the City and <br /> SEIU shall meet and confer in good faith prior to abandoning any of these alternate <br /> work schedules. <br /> E. Emergencies <br /> All employees are subject to be called to work any time to meet any and all <br /> emergencies or unusual conditions that, in the opinion of the City Manager, <br /> Department Head or designee, may require such service from any of said <br /> employees. <br /> 3.4 Personal Hardship <br /> Any employee who encounters a personal hardship with their work hours may request an <br /> accommodation from their Department Head. A hardship request will be limited to an <br /> employee's authorized hours of work.An accommodation will be considered only after the <br /> employee has exhausted all other personal options to resolve the hardship. <br /> If the employee is unable to resolve their problem, the employee may request an <br /> accommodation from their Department Head by submitting a hardship claim. The <br /> Department Head may authorize an accommodation after reviewing said claim or assign a <br /> manager to investigate and recommend a resolution of the hardship claim. The manager <br /> may recommend one of the following: <br /> 1. Approve an appropriate flex schedule that does not disrupt the department's ability <br /> to deliver its services or create disruption in the work unit; <br /> 2. Deny the employee's proposed solution to resolve the hardship; or <br /> 3. Reassign the employee to a 5/40 work schedule. <br /> The Department Head may accept any one of the manager's recommendations or advance <br /> their own to resolve the hardship. <br /> 3.5 Water Production Meal Breaks <br /> The Water Production staff who are assigned to work an eight (8) hour day shift covering <br /> Monday through Friday will be required to take a thirty (30) minute unpaid meal break <br /> during the shift. <br /> 2025 MOU City of Santa Ana &SEIU Full-Time Employees Unit Page 11 <br />