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3. False Alarms.In the event the System is activated for any reason,other than activation caused by Cintas during a service <br /> inspection,Customer shall pay or reimburse Cintas for any and all fees,fines,costs,expenses,penalties and other <br /> charges assessed against Customer or Cintas pursuant to any law or by any governmental entity,court,or administrative <br /> agency. <br /> 4. Emergency Contact Information.Customer shall(i)furnish Cintas with all contact information for the Monitoring Services <br /> to Cintas in writing,including contact numbers for the person(s)identified by Customer as Customers emergency <br /> contacts("Customer Contacts")and contact numbers for the responsible police,sheriff,fire,medical,ambulance,guard, <br /> patrol,and response services and other governmental,private,or volunteer departments and organizations("First <br /> Responders")requested on the Customer's Contact and First Responder's List,attached as Schedule"B"of this Alarm <br /> Monitoring Agreement("Call List")and(ii)keep all information on the Call List current by submitting any changes in writing <br /> to the servicing Cintas location.Customer acknowledges and agrees that no such submission is deemed complete or <br /> effective until it receives written acknowledgment from Cintas that the information or changes have been received and <br /> entered.Customer further acknowledges and agrees that it has the sole responsibility for determining and providing the <br /> proper emergency contact information to Cintas in writing,regardless of whether it has Schedule"B"of the Alarm <br /> Monitoring Agreement available.Customer acknowledges that it can contact Cintas if it requires copies of Schedule B to <br /> comply with the provisions of this paragraph.Customer further acknowledges and agrees that Cintas has no responsibility <br /> for determining,evaluating,or confirming whether the"First Responders"identified are the proper or responsible authority <br /> for the Premises in question or whether any of the contact information provided is correct.Customer acknowledges and <br /> agrees that Cintas will rely solely upon the contact information provided by customer to perform the Monitoring Services. <br /> Customer bears all responsibility in the event that any of the information listed on the Call List is incorrect,inaccurate, <br /> expired,or illegible/unintelligible. <br /> 5. Term;Renewal.The Term of this Alarm Monitoring Agreement shall match the term of the master Agreement. <br /> 6. Cancellation.Customer may terminate this Alarm Monitoring Agreement or the Monitoring Service to any Premises <br /> covered by this Alarm Monitoring Agreement for its convenience at anytime with a sixty(60)day advance written <br /> notification.With the notice,Customer shall pay to Cintas(i)all charges then due,and(ii)90%of all periodic payments <br /> which would be due for the unexpired term of this Alarm Monitoring Agreement,if this Alarm Monitoring Agreement is <br /> terminated,or the unexpired term related to the Premises,as liquidated damages and not as a penalty.Cintas shall have <br /> no further obligation to perform Monitoring Services for the Premises on and after the termination date,whether under this <br /> Alarm Monitoring Agreement or any obligation at law or in equity.In addition,for rented Cintas Net Units,on and after the <br /> last date of Monitoring Services,Customer shall permit Cintas access to the Premises during regular business hours to <br /> remove any and all such Cintas Net units.Customer shall pay Cintas 51,500 per Cintas Net unit that is damaged or is <br /> determined,in Cintas's sole and absolute discretion,to be not in good and proper working order after it is removed from <br /> the Premises. <br /> 7. Subcontractors.Cintas may subcontract the services to be performed under this Alarm Monitoring Agreement.Customer <br /> acknowledges and agrees that all provisions of this Alarm Monitoring Agreement inure to the benefit of and are applicable <br /> to any subcontractors engaged by Cintas to provide any service to Customer("Subcontractor')and that they bind <br /> Customer to each such Subcontractor(s)with the same force and effect as they bind Customer to Cintas.(Accordingly, <br /> when used in this Alarm Monitoring Agreement,the term"Cintas"includes any such Subcontractors,Cintas employees, <br /> and agents.)Customer acknowledges that Subcontractors are independent companies and have no affiliation with Cintas. <br /> Customer irrevocably appoints Cintas as its agent to communicate with the Subcontractor(s)conceming all matters related <br /> to this Alarm Monitoring Agreement including,without limitation,Monitoring Services. <br /> 8. Monitoring Services.Customer acknowledges and agrees that the scope of the Monitoring Services Cintas has agreed to <br /> provide pursuant to this Alarm Monitoring Agreement is limited.For the purposes of this Alarm Monitoring Agreement, <br /> Cintas's Monitoring Service personnel("Operators")will only(i)monitor a computer screen that may display specific <br /> codes("Listed Codes")transmitted by Customer's alarm system at the Premises and/or(ii)monitor incoming telephone <br /> calls for voice communications from the Premises requesting assistance('Voice Communications"),as applicable.Upon <br /> receiving Listed Codes or Voice Communications that,in the Operator's sole and absolute discretion,clearly and <br /> unambiguously constitute a valid alarm condition or request for assistance,the Operator is only required to communicate <br /> electronically and/or telephonically with First Responders or call by telephone the telephone numbers supplied by <br /> Customer in writing on the Call List within a reasonable period of time,given the circumstances existing at that time at the <br /> monitoring facility and the priority of the Listed Codes and/or Voice Communications.Customer understands and agrees <br /> that no Monitoring Services shall or need be rendered for signals received that are not Listed Codes or for Voice <br /> Communications that do not clearly and unambiguously request assistance,in Cintas's sole and absolute determination. <br /> Notwithstanding anything contained herein to the contrary,(a)upon receipt of a Listed Code or Voice Communication, <br /> and prior to contacting and/or telephoning First Responders,Cintas may,in its sole and absolute discretion and without <br /> any liability,contact or attempt to contact the Premises and/or the Customer Contacts(whether by telephone,electronic <br /> mail,or other contact information provided by Customer)as frequently as Cintas(in its sole and absolute discretion) <br /> deems appropriate to verify the necessity to report the receipt of a Listed Code or Voice Communication to the First <br /> Responders and/or the Customer Contacts,and(b)upon receipt of an abort code or Voice Communication from the <br /> Premises,the Customer,a Customer representative,a First Responder,and/or a Customer Contact,Cintas may,in its <br /> sole and absolute discretion and without any liability,refrain from contacting First Responders or advise First Responders <br /> of receipt of an abort code or Voice Communication or other communication instructing Cintas and/or First Responders to <br /> disregard the receipt of a Listed Code.Customer irrevocably agrees that any person at the Premises,Customer's <br /> representatives,and all of the Customer Contacts and First Responders have Customer's authority and consent to <br /> instruct Cintas to disregard the receipt of a Listed Code and/or Voice Communication informing of an alarm condition or <br /> otherwise requesting assistance.Customer acknowledges and agrees that Cintas has no responsibility for providing, <br /> establishing,determining,auditing,or otherwise evaluating in any way the Listed Codes that are provided and/or by <br /> Customer's system.Customer,for him/her/itself and as the authorized agent of his/herfits representatives and each <br /> person on the Customer's Call List at any time,consents to Cintas(i)calling each such person's cell phone,other mobile <br /> Page 2 <br /> City Council 11 — 41 3/3/2026 <br />