Laserfiche WebLink
DocAccess Service Proposal for City of Santa Ana, CA Page 10 of 15 <br />Frequently Asked Questions <br />No. DocAccess creates WCAG 2.1 AA compliant HTML formats that are the gold standard for <br />ADA requirements. Your original PDFs remain unchanged as an alternative format for printing. <br />Most organizations are fully operational within 24-48 hours of installing the DocAccess code. <br />Complex documents may take slightly longer for our quality review process. <br />DocAccess uniquely handles external PDFs you link to, ensuring your users have an accessible <br />experience even with third-party documents. <br />DocAccess meets all federal ADA requirements and state-specific regulations for accessible <br />document creation. No customer using DocAccess has paid even a dollar for any ADA lawsuit, <br />claim, or fine related to its documents. If you encounter an issue, contact us immediately so we can <br />assist you with our unlimited accessibility and legal support program.