SANTA ANA GOLF, LLC (COURSECO, INC.)

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6.9 Accounting Firm. Contractor shall, if requested by City and at City's expense, hire an independent certified public accounting firm selected by City to audit the financial statements required under this Agreement. Contractor shall train the accounting firm with respect to the use and application of Contractor's accounting software at the Facility, and Contractor shall supervise the work of the accounting firm. All fees and charges of the accounting firm shall be an expense of the Facility payable from the Operating Account. ARTICLE 7—MANAGEMENT—ADMINISTRATION -PERFORMANCE 7.1 GENERAL MANAGER. Contractor shall designate a General Manager, who shall coordinate the Services. This General Manager shall be available to City at all reasonable times during the Term of this Agreement. It is expressly understood that the experience, knowledge, capability, and reputation of the General Manager is a substantial inducement for City to enter into this Agreement. Therefore,the General Manager shall be responsible during the Term of this Agreement for directing all activities of Contractor and devoting sufficient time to personally supervise the provision of Services hereunder. 7.2 ADMINISTRATION. The following employees of City shall be authorized to take the following actions pursuant to this Agreement: (a) The Director of Parks, Recreation, and Community Services Agency shall be authorized to take any and all actions on behalf of City set forth herein, including, but not limited to Budget approval and termination of Services in accordance with the terms of Section $ of this Agreement (Termination Rights). (b) The City Manager or their designee is authorized to take those specific actions set forth herein and to review and approve all Services performed by Contractor under this Agreement. The City Manager or their designee shall be authorized to approve Extra Work,change prices or billing rates, or terminate Services under this Agreement. 7.3 PERFORMANCE 7.3.1 Standard of Services. Contractor and his entire staff shall provide all of its services in a professional and workmanlike manner and shall conduct themselves whenever on City's property such that they shall, at all times, be able to deal effectively and properly with the golfing public as managers of a public facility. All staff shall wear uniforms in a manner approved by City at all times with name tags. All staff shall complete training as prescribed by the City Manager or their designee upon hiring. The quality and range of the products and services offered must be approved by City. 7.3.2 Presence of General Manager. Contractor's General Manager is expected to be on site at the Facility during the days and hours normally expected of a working General Manager attending diligently to his duties and responsibilities personally. At such times as the General Manager is not on site, the General Manager shall specifically designate a Manager on Duty and shall provide, from time to time, City with the names of those employees qualified for -17-