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t <br /> CITY OF SANTA ANA <br /> Deliverables <br /> The offeror will be required to provide the following deliverables in a series of six steps: <br /> Deliverable 1: Project Implementation Plan and Status Reports <br /> Deliverable 2: Business Needs Analysis <br /> Deliverable 3: Configuration and Customization <br /> Deliverable 4: System Testing <br /> Deliverable 5: System Implementation <br /> Deliverable 6: Annual Ongoing Delivery of Services <br /> The timeframe for provision of Deliverables 1 through 4 are negotiable. The system must be <br /> ready for implementation by a date determined by the City or as mutually agreed upon by the <br /> parties after the completion of Deliverable 1 through 4, with ongoing delivery of services <br /> spanning for the remainder of the term, including renewals. <br /> Deliverable 1: Project Implementation Plan and Status Reports <br /> The offeror shall develop and deliver a Project Implementation Plan and schedule to cover the <br /> period from contract execution through Final Acceptance of the System. The City expects the <br /> Offeror to deliver status reports and update this Deliverable on a weekly basis after contract <br /> award. Deliverable 1 and its execution must comply with standard acceptable project <br /> management protocols. <br /> Deliverable 2: Business Needs Analysis <br /> The Business Needs Analysis must identify the City's activities and Offeror's services <br /> necessary to implement each requirement and component of the GMS and provide the City <br /> with a detailed understanding of how the GMS will be configured and integrated to meet <br /> system and services requirements included in this RFP. The Business Needs Analysis must <br /> identify implementation and enhancement options and identify the proper sequencing of <br /> activities. The Business Needs Analysis will provide the basis for the City's decision- making <br /> regarding each requirement, and the subsequent implementation activities. <br /> Technical Systems Requirements <br /> The Offeror shall gather and document detailed technical systems requirements for the <br /> system, and deliver a Requirements Validation Report addressing: <br /> a. Technical Design documents <br /> b. Functional Design documents <br /> c. Installation and Configuration <br /> d. Security requirements and approach for applications, data, and user access <br /> e. Performance Profile—includes number of users, concurrent users, number of <br /> transactions to be handled, etc. <br /> f. Hosting and Maintenance <br /> City of Santa Ana RFP No.25-137A Page 20 of 46 <br />