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Item 15 - Enterprise Land Management System Online Payment Services System
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05/05/2026 Regular, HA
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Item 15 - Enterprise Land Management System Online Payment Services System
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4/29/2026 11:48:11 AM
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4/29/2026 11:47:45 AM
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City Clerk
Agency
Finance & Management Services
Item #
15
Date
5/5/2026
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5. TERM AND TERMINATION <br /> 5.1 Term. This Agreement shall have an initial term of one (1)year(the"Initial Term"). <br /> Thereafter,this Agreement may be renewed for four(4)additional one(1)year terms(each a"Renewal <br /> Term'and together with the Initial Term,the"Term ofthe Agreemenf')unless either Party provides not less <br /> than sixty(60)days'prior written notice of termination to the other Parry. <br /> 5.2 Termination for Material Breach. In the event of a material breach of this Agreement by one <br /> Party and failure to cure within thirty(30)days of receipt of written notice of the breach,the other Party <br /> may terminate immediately by providing written notice of termination. <br /> 5.3 Termination with Notice. FORTE may terminate this Agreement with prior notice in the event <br /> (1)there is a material adverse change to AGENCY or its financial condition; (ii)AGENCY experiences <br /> Excessive Chargebacks pursuant to Section 6.12 herein; or(iii)AGENCY is in violation of any <br /> applicable Law,Rule or regulation. Notwithstanding the foregoing,FORTE reserves the right to <br /> suspend AGENCY's receipt of Services under section 6.17 in conjunction with sending notice of intent <br /> to terminate AGENCY's account. <br /> 5.4 Termination without Notice. FORTE may immediately terminate this Agreement without prior <br /> notice in the event(1)that it determines AGENCY has experienced an actual or suspected data security <br /> breach; (11)FORTE is instructed to terminate the Agreement by a financial institution,Acquirer or <br /> Payment Network; or(iii)FORTE observes irregular, suspicious or fraudulent Transaction activity on <br /> AGENCY's account that is reasonably determined to expose FORTE to risk of financial,reputational, <br /> or other measurable loss. Notwithstanding the foregoing,FORTE may, in its own discretion, <br /> temporarily suspend AGENCY's receipt of Services prior to terminating AGENCY's account. <br /> 6. TRANSACTION PROCESSING <br /> 6.1 Accepting Transactions. FORTE shall process credit card, debit card and ACH Transactions on <br /> AGENCY's behalf on a 24-hour basis. Transactions which are received before the daily designated cut- <br /> off time will be originated for settlement through the corresponding Payment Network. Transactions <br /> which are received after the designated cut-off time will be included in the next business day's settlement <br /> processing. <br /> 6.1.1 Sale Transactions. If a Transaction is sent to FORTE as a sale of goods or services,it will <br /> automatically be captured for settlement in time for the next designated cut-off time. <br /> 6.1.2 Authorization-Capture Transactions. If a Transaction is sent to FORTE for <br /> Authorization(as more fully defined in Appendix A)only or for delayed processing,then it <br /> will be the responsibility of AGENCY to submit a corresponding"capture"Transaction <br /> within forty-eight(48)hours of the Authorization in order to complete the Transaction <br /> process for settlement. Transactions which are not captured within forty-eight(48)hours <br /> of Authorization are untimely and may be rejected by FORTE. <br /> 6.2 Transaction Format. FORTE is responsible for processing only Transactions which are received <br /> and approved by FORTE in the proper format, as established by FORTE. <br /> 6.2.1 Card Not Present Transactions.For card-based Transactions in which the card is not <br /> present,AGENCY must obtain and include as part of the Authorization request the three <br /> (3)or four(4)digit validation code and the cardholder's billing address information. <br /> 6.3 AGENCY Account. In order to provide Transaction processing services,FORTE may need to <br /> establish one (1)or more service accounts on AGENCY's behalf or require AGENCY to establish a <br /> service account with a third-party provider subcontracting with FORTE. <br /> 6.4 Limited-Acceptance Agency. If appropriately indicated on AGENCY's application with <br /> FORTE,AGENCY may be a Limited-Acceptance Agency,which means that AGENCY has elected to <br /> accept only certain Visa and MasterCard card types(i.e.,consumer credit,consumer debit, and <br /> commercial cards)and must display appropriate signage to indicate the same. FORTE and its associated <br /> credit card Acquirer have no obligation other than those expressly provided under the Rules of a <br /> Payment Network and applicable Law as they may relate to limited acceptance. AGENCY,and not <br /> FORTE or Acquirer,will be solely responsible for the implementation of its decision for limited <br /> 25.06.01 <br /> Page 3 <br /> CS01165915.0 03-19-26 <br />
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