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Becerra, Alexis <br /> From: Adrienne Lee <adriennel@tawa.com> <br /> Sent: Tuesday, May 5, 2026 10:32 AM <br /> To: !City Clerk; eComment <br /> Subject: Santa Ana Self-Checkout Ordinance <br /> Attention: This email originated from outside of City of Santa Ana.Use caution when opening attachments or links. <br /> Dear Santa Ana City Councilmembers, <br /> I am writing on behalf of 99 Ranch Market, a family-owned Asian-American grocery store founded in 1984. We have <br /> proudly served Southern California communities for more than four decades. <br /> We understand that the Council is considering an ordinance regulating self-checkout systems. We are concerned that <br /> this decision may move forward without any outreach to or input from local grocers. <br /> Grocery operations are complex, highly regulated, and operate on extremely thin margins. Decisions affecting store <br /> operations require careful consideration and industry input. Many of our customers rely on self-checkout for speed, <br /> accessibility, and convenience. Any regulation in this area could have significant operational and economic impacts. <br /> We respectfully ask that the City pause any directive to develop an ordinance until it has met directly with local grocers <br /> to understand the operational realities and potential unintended consequences. <br /> We look forward to working in partnership with the City to ensure Santa Ana remains a strong, competitive environment <br /> for local businesses while continuing to provide quality jobs and essential services to our community. <br /> Sincerely, <br /> Adrienne Lee <br /> General Counsel <br /> 0 <br /> www.99ranch.com <br /> 0 <br /> adriennel@tawa.com <br /> (714) 521-8899 Ext.1749 <br /> 6338 Regio Ave. Buena Park, CA 90620 <br /> 1fl 1fl Ifl El Ifl <br /> Ifl, <br /> CONFIDENTIALITY NOTICE and DISCLAIMER: <br /> This e-mail and any files or attachments transmitted with it contains information that is confidential and/or legally <br /> privileged.This information is intended only for the use of the individual(s) and/or entity(ies)to whom they are <br /> 1 <br />