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EXHIBIT C (Continued)
<br />EMPLOYEE, MANAGEMENT - means any employee having responsibility for formulating, administering
<br />or managing the implementation of City policies or programs, including but not limited to,
<br />department and assistant department heads, division heads, and professional administrative staff
<br />employees employed to render advice and assistance pertaining to the conduct of legal, fiscal,
<br />budgetary, personnel management and employer-employee relations affairs of the City.
<br />EMPLOYEE, PROFESSIONAL - means a classification of employees engaged in work (a)
<br />predominantly intellectual and varied in character as opposed to routine mental, manual,
<br />mechanical or physical work; (b) involving the constant exercise of discretion and judgment in its
<br />performance; and (c) requiring knowledge in a field of science or learning customarily acquired by
<br />a prolonged course of specialized intellectual instruction and study in an institution of higher
<br />learning, as distinguished from a general academic education, or from an apprenticeship or from
<br />training in the performance of routine, mental, manual or physical processes.
<br />EMPLOYEE, SUPERVISORY - means any employee, regardless of job description or title, having
<br />authority, in the interest of the employer, to hire, transfer, suspend, layoff, recall, promote, discharge,
<br />assign, reward, or discipline other employees, or the responsibility to assign work to and direct them,
<br />or to evaluate or review their grievances, or effectively to recommend such actions, if in connection
<br />with any of the foregoing, the exercise of such responsibility is not of merely routine or clerical nature,
<br />but requires the use of independent judgment.
<br />EMPLOYEE ORGANIZATION - means any lawful organization which includes employees of the City
<br />and which has as one of its primary purposes representing such employees in their employment
<br />relations with the City; provided, however, that said organization has no restrictions on membership
<br />based on race, color, creed, sex or national origin.
<br />EMPLOYEE RELATIONS OFFICER - means the City's principal representative in all matters of employer-
<br />employee relations designated pursuant to Section 3 hereof, or his duly authorized representative.
<br />EMPLOYER-EMPLOYEE RELATIONS - means the relationship between the City and its employees and
<br />their employee organization, or when used in a general sense, the relationship between City
<br />management and individual employees or employee organizations.
<br />GRIEVANCE - means a dispute, claimed by an employee, group of employees or a recognized
<br />employee organization concerning the meaning, application, or enforcement of any of the
<br />provisions of the City's Employer-Employee Relations Policy or of a memorandum of understanding;
<br />and for which specific hearing or appeal procedure is not otherwise provided, or is not specifically
<br />withheld, by civil service rule, ordinance, resolution, charter provision, or memorandum of
<br />understanding.
<br />IMPASSE - means that the representatives of the City and a Recognized Employee Organization
<br />have reached a point in their meeting and conferring in good faith where their differences
<br />concerning matters on which they are required to meet and confer, remain so substantial that
<br />further meeting and conferring would not be likely to result in an agreement.
<br />MEDIATION OR CONCILIATION - means the efforts of an impartial third person or persons, functioning
<br />as intermediaries, to assist the parties in reaching a voluntary resolution to an impasse, through
<br />interpretation, suggestion and advice. Mediation and conciliation are interchangeable terms.
<br />MEET AND CONFER IN GOOD FAITH - (sometimes referred to herein as "meet and confer" or
<br />"meeting and conferring") - means the performance by duly authorized City representatives and
<br />CONFIDENTIAL ASSOCIATION OF SANTA ANA(CASA) MOLI: 2010- 2012 Page 77
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