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EPOLICEREPORT, LLC 2A - 2010
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EPOLICEREPORT, LLC 2A - 2010
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Last modified
5/28/2015 10:15:37 AM
Creation date
11/17/2010 2:08:48 PM
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Contracts
Company Name
EPOLICEREPORT, LLC
Contract #
N-2009-126-001
Agency
POLICE
Expiration Date
10/31/2011
Destruction Year
2020
Notes
Amends N-2009-126
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• Select email address from which accept/reject email Is sent; choice is either login <br />user's email or default department from -email <br />• Optionally specify an (probably internal) email address to which a link to the <br />report Is emailed; optionally specify a message to be included in that email <br />• Specify message to be sent to citizen — required if report is rejected <br />• If requested by department, ePoliceReport will configure the system to allow the <br />reviewer to specify that a rejected report can be corrected by the submltter <br />• Optionally create a PDF of the report when accepting or rejecting <br />g. Admin interface includes additional reports by selected date range: <br />• List of already approved reports <br />• List of already rejected reports <br />• Search for reports by case id, last name, email address, or phone number <br />• Summary of report submittal activity for each Incident type by week or month. <br />• Summary of report review activity by department users by week or month. <br />3. Websites are hosted at a co- location facility as chosen by ePoliceReport, LLC. <br />a. State -of- the -art security, heating and cooling, uninterruptable power supply, and fire <br />suppression. <br />b. Network intrusion detection and firewall. <br />c. 128 -bit SSL encryption is used for all websites. <br />d. Websites hosted on Microsoft Windows operating system using Microsoft Internet <br />Information Server. <br />e. Website uses Microsoft SQL Server database with a password protected login. <br />4. Miscellaneous terms: <br />a. An unlimited number of reports can be submitted. The subscription includes a fixed <br />number of reports per month. Reports over that allotment are billed at the pro -rated <br />report charge plus 20 %. <br />b. Report data remains the property of the customer and is not shared without prior <br />consent. <br />c. Website maintenance may occur each Sunday between 5:00 pm and 2:00 am Pacific <br />Time at which time the service may not be available. <br />d. At the customer's request the term of the subscription may be extended by an amount <br />equal to any unscheduled downtime. <br />e. Technical support is limited to telephone support between 8:30 am and 5:30 pm Pacific <br />Time. <br />f. Subscription automatically renews at the end of the agreed upon term. <br />g. Subscription rate is subject to invease at the beginning of the each term. <br />ePoliceReixxt, LLC . tel 877.1T4.CAPS .fax 408.528.8226 . www.epolicereport.com <br />5655 Silver Geek Valley Road, San Jose, California 95138 -2473 <br />
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