25B - SECURITY GUARD SRVS - Laserfiche WebLink

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EXHIBIT 1-A SANTA ANA REGIONAL TRANSPORTATION CENTER The Santa Ana Regional Transportation Center (SARTC) is located at 1000 East Santa Ana Boulevard. The facility covers 6.75 acres and contains a 47,000-square-foot terminal, two surface parking lots with a total of 282 spaces, and one four-story parking structure with 423 spaces. A three-story pedestrian bridge takes travelers to the east train platform. Tenants include Amtrak, Greyhound Lines, Crucero, Transportes Intercalifomias, Tres Estrellas de Oro, County of Orange Social Services Program, State of California EDD, the City of Santa Ana Work Center, a cafe, and a gift shop. Over one million travelers use the SARTC each year. The SARTC contains approximately 35,000 square feet of rental space, plus a five-story theme tower that includes small meeting/conference rooms on the 4th and 5th floors. 1. SCOPE Twenty-four- (24-) hour security officer coverage that includes an electronic guard tour system, seven (7) days per week with holidays included will be required as follows: lst Shift Midnight to 8:00 a.m. 1 security officer 2nd Shift 8:00 a.m. to 4:00 p.m. 1 security officer 3`d Shift 4:00 p.m. to Midnight 1 security officer Overlap shifts 5:00 a.m. to 1:00 p.m. 1 security officer 11:00 a.m. to 7:00 p.m. 1 security officer Post commander Eight- (8-) hour shift, five (5) days per week. Shift times and days to be determined by SARTC Management. The following dates will be considered holidays by the City of Santa Ana and will be paid as such: New Year's Day Labor Day Memorial Day Thanksgiving Day Independence Day Christmas Day II. RESPONSIBILITY OF CONTRACTOR Provide a post management system that includes efficient mechanisms for tour verification, daily activity reports (DARs), and incident reporting (IR). This system must be complete with a reliable computer equipped with Internet access, Microsoft Office, a printer, downloader, and any other equipment needed to make the post commander successful in leading and monitoring the security cadre. The system will be housed in the Property Management office. Provide fully trained personnel with a high degree of tolerance and interpersonal skills and the ability to deal with the public in a courteous manner. EXHIBIT 1 25B-3