25B - SECURITY GUARD SRVS - Laserfiche WebLink

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General Instructions/Post Procedures A. Vehicle Control/Parking Control 1. All vehicles are to park in marked spaces. Be alert for vehicles parked in loading zones, taxi cab and bus zones, or double parked. 2. Keep handicapped parking free of illegal parking. 3. Security personnel are to park their vehicles in the parking structure. Personnel are forbidden to be in or around their vehicles during their shift. This activity will result in removal from post. B. Visitor Control The SARTC is the central travel hub for Orange County and experiences a significant number of travelers at all hours. Government offices are located in the building and attract additional visitors. A courteous, professional, and well-informed demeanor is required. C. SARTC Lock Function/Close Facility 1. Lockdown/closure of the facility will be done at midnight, seven days per week. 2. Main Building - Lock all outside perimeter entry doors, main lobby restroom doors, and gates to the courtyard. Turn off all designated lights. 3. Parking Structure - Lock all parking structure perimeter doors and rolling gate. 4. Pedestrian Bridge - Lock all gates, doors, and elevator access. Lock gate from overpass to main building. D. SARTC Unlock Function/Open Facility 1. Unlock/opening of the facility will be done at designated times seven days per week. 2. Unlock all required doors and turn on all designated lighting. 3. Unlock all parking structure perimeter doors and rolling gate. E. Tour Patrol Every hour, tour patrols are required at this post, twenty-four (24) hours a day, seven (7) days a week. Each patrol must consist of a minimum of thirty (30) minutes. At least twenty-five (25) locations will be strategically designated in areas of the SARTC building, parking structure, parking lots, pedestrian bridge, east and west platforms, and perimeter of installation to provide the maximum security coverage and visibility to the public. F. Miscellaneous Duties High visibility throughout the property is essential. When two officers are on post, they can tag team the parking areas, pedestrian bridge area, platform and boarding areas. Anyone found loitering or looking in cars is to be questioned. Call Police regarding suspicious activities immediately. G. Cellular Equipment Each security officer is required to carry a cellular phone at all times. H. Authorized Taxi Cab Service The SARTC authorizes the services of only one taxi cab company to utilize the cab zone to pick up customers. If a security officer notices an unauthorized cab company loitering on the premises, he/she is to instruct the unauthorized cab driver to leave. Whenever possible, note the cab company name and cab number or license plate number and include this information in the DAR. 25B-7