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Q. Public Information Officer Course. Willdan will offer one (1), 16-hour public <br />information officer courses that will provide up to 40 students with the training and <br />resources they need to effectively interface with the media while serving as a public <br />information officer. The students will learn the basics of working effectively and <br />positively with the news media. Students will understand the laws relating to media <br />access and release of information; learn to effectively communicate messages in a <br />natural and effective manner; learn to control the image of the organization in a <br />positive light; learn to effectively deal with crisis communications & management; <br />learn to realistically convey information meeting the ICS/ NIMS/SEMS guidelines. <br />Specific topics include: <br />1. Perceptions <br />2. Knowing and understanding the media <br />3. Bias in the media <br />4. Image <br />5. The Public Information Officer <br />6. Media laws and access <br />7. Crisis coordination and communications <br />8. Delivering the message: interviews <br />9. Press releases <br />10. Press conferences <br />11. Dealing with high profile incidents/people <br />12. Incident Command System/NIMS/SEMS/JIS/JIC <br />Willdan will provide two instructors, 40 student manuals and audio/visual equipment <br />necessary to conduct the class. Willdan requests the use of a Santa Ana PD <br />classroom to conduct the class. This course can accommodate up to 40 students <br />and will be delivered once. <br />Cost: $14,090.00 <br />R. Mass Casualty Full Scale Exercise (FSE). This one day, 8 hour full scale exercise, <br />to be delivered twice, will support the Joint Commission requirement for hospitals <br />within Orange County to conduct two full-scale exercises per year, with one of the <br />two exercises focused on a mass casualty scenario. This event will include 300 <br />participants. Willdan will provide health and medical and exercise subject matter <br />experts to support Orange County Hospitals in meeting this requirement by <br />completion of the following items: <br />1. Coordinate and facilitate three planning meetings, and submit <br />planning meeting summaries to the exercise design team. <br />2. Coordinate and facilitate two Master Scenario Events List (MSEL) <br />conference meetings. <br />3. Develop a baseline scenario for use during the exercise. <br />ASAUA HSEEP Year 1 Page 11