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Administrative Plan -Table of Contents <br />Updating Payment Standards .......................................................... 16-3 <br />Exception Payment Standards [982.503(c)] ................................... 16-4 <br />Unit-by-Unit Exceptions [24 CFR 982.503(c)(2)(ii)] .................... 16-4 <br />"Success Rate" Payment Standard Amounts <br />[24 CFR 982.503(e)] ....................................................................... 16-4 <br />Decreases in the Payment Standard Below the Basic Range <br />[24 CFR 982.503(d)] ...................................................................... 16-5 <br />16-ILC. Utility Allowances [24 CFR 982.517] .................................................. 16-5 <br />Air Conditioning ............................................................................. 16-5 <br />Reasonable Accommodation .......................................................... 16-5 <br />Utility Allowance Revisions ........................................................... 16-6 <br />PART III: INFORMAL REVIEWS AND HEARINGS ........................................................ 16-6 <br />16-IILA. Overview ............................................................................................... 16-6 <br />16-III.B. Informal Reviews .................................................................................. 16-6 <br /> Decisions Subject to Informal Review .......................................... 16-6 <br /> Notice to the Applicant [24 CFR 982.554(a)] ................................ 16-7 <br /> Scheduling an Informal Review ..................................................... 16-7 <br /> Informal Review Procedures [24 CFR 982.554(b)] ....................... 16-7 <br /> Informal Review Decision [24 CFR 982.554(b)] ........................... 16-8 <br />16-IILC. Informal Hearings for Participants <br /> [24 CFR 982.555, Pub.L. 109-162] ...................................................... 16-8 <br /> Decisions Subject to Informal Hearing ........................................... 16-8 <br /> Informal Hearing Procedures .......................................................... 16-8 <br />16-IILD. Hearing and Appeal Provisions for Non-Citizens <br /> [24 CFR 5.514] ................................................................................... 16-14 <br /> Notice of Denial or Termination of Assistance <br /> [24 CFR 5.514(d)] ........................................................................ 16-14 <br /> USCIS Appeal Process [24 CFR 5.514(e)] ................................... 16-15 <br /> Informal Hearing Procedures for Applicants <br /> [24 CFR 5.514(f)l ......................................................................... 16-15 <br /> Informal Hearing Procedures for Residents <br /> [24 CFR 5.514(f)l ......................................................................... 16-16 <br /> Retention of Documents [24 CFR 5.514(h)] ................................ 16-16 <br />PART IV: OWNER OR FAMILY DEBTS TO THE PHA ................................................. 16-17 <br />16-IV.A. Overview ............................................................................................. 16-17 <br />16-IV.B. Repayment Policy ............................................................................... 16-17 <br />Owner Debts to the SAHA ........................................................... 16-17 <br />Family Debts to the SAHA ........................................................... 16-18 <br />Repayment Agreement [24 CFR 792.103] ................................... 16-18 <br />General Repayment Agreement Guidelines for Families ............. 16-18 <br />Repayment Agreements Involving Improper Payments ............... 16-19 <br />PART V: MANAGEMENT ASSESSMENT (SEMAP) .................................................... 16-20 <br />16- V . A. Overview ............................................................................................. 16-20 <br />16-V.B. SEMAP Certification [24 CFR 985.101] ............................................ 16-20 <br />HUD Verification Method ............................................................ 16-20 <br />iii29iio Page 18 <br />