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Request for Proposals for Right of Way Consulting and Related Services <br />Specialty Area (A5) Acquisition, Relocation, and Property Management Services <br />Property Management Services <br />Property Management at OPC is a centralized function within our Corporate Services group that serves all <br />of our Southern and Northern California offices. There are three functional units under the. 'Property <br />Management" group umbrella: 1) rent collections and accounting; 2) tenant liaison; and 3) property services. <br />Currently leading the Property Management group (interim) is Mr. Ray Armstrong, SRIWA, Vice President of <br />Operations. 'T'here is a current vacancy of our Property Management Supervisor which is expected to be filled <br />in December 2010. The Property Management Supervisor will oversee all three functional units. <br />Our Project Managers typically manage the property management contract with financial and property <br />services support provided by corporate headquarters. As we set up a property for management -- whether <br />Interim prior to demolition, or longer term arrangements, we establish project rules for the collection of rents, <br />payment of bills, and establishment of trust accounts. On the financial side, one of our financial analysts sets up. <br />property accounts specific to the project and collects monthly rents as directed by the project plan. From <br />collected rents, we receive and pay all monthly utility bills and conduct routine inspections to insure compliance <br />with lease terms. Accounts are reconciled monthly with a complete case reconciliation presented along with the <br />former months' bank reconciliation. Proceeds of the collected rents are turned over to the client or retained In <br />the trust account depending on our Instruction. On the propel services side of our Property Management <br />department, we have noted several efficiencies in delivering maintenance and inspection services and have an <br />in-house field team responsible for those services. Danny Mendoza supervises two full-time moblie crews. <br />Each van is equipped with supplies for landscape maintenance, weed and trash removal, board-ups, graffiti <br />removal, general plumbing and required safety installations (smoke detectors, water heater straps, etc.) One of; <br />OPC's employees is a general contractor, who can conduct more difficult services such as electrical, plumbing, <br />and construction. On the leasing side, our corporate broker, Ray Armstrong, Is skilled in creating leases from <br />on-line CAR (California Association of Realtor) forms (residential leases) and AIR (American Institute of Real <br />Estate) forms (commercialrndustrial leases). We also have a variety of sample formals that we put to use for <br />the management of leases, licenses, and other temporary agreements. <br />Eminent Domain Coordination <br />OPC's staff will coordinate with the City's general counsel to help analyze the risks associated with a <br />particular case and may aid In the settlement, as necessary. <br />Another noteworthy item in the category of "Eminent Domain Coordination' is OPC's unique skill set in the <br />area of move-planning services. In California, businesses often claim loss of business goodwill. At OPC, we <br />offer an enhanced/expanded version of our professional relocation assistance services (typically performed <br />Page 37 <br />251-29 <br />