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Comments from Tenant Advisory Meeting <br />November 6, 2004 <br />English Group: <br />SURVEY <br />All need assistance. Substance abuse is lowest. <br />Customer service: Good, sometimes hard to get real person on phone after transfer. Mail <br />response is good. <br />Job training. Interested in WORK Center presentations. Advanced skills training. Will <br />there be exceptions to income increases? <br />Discrimination: Resistance to Section 8... Other HA s reputations can hurt the market. <br />Landlords don't like SS /SSI as income sources. <br />Homeownership: $5,000 most popular amount of down- payment. <br />Barriers to ownership: High prices, credit history, down payment. <br />Willing to move out of Orange County. <br />Multi- family ok? Yes, but more problems than with SFH. <br />IMPACT OF HOUSING PROGRAMS: <br />More crime if people lose assistance. Will cost more to incarcerate than to house. <br />Children will be under stress... more likely to have to be in foster care. Again, more <br />M. <br />Newsletter: Good response. Would like to see it quarterly. Notification of regulation <br />changes. Enjoyed "Mary's Corner ". Local news on Housing, Redevelopment, other City <br />news. <br />Appendix 3 <br />Page 1 of 3 ° . ; <br />