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Spanish Group: <br />Who should receive assistance? Low income, elderly, disabled (those unable to work). <br />Substance abuse, if on a recovery program. <br />Job training? Yes. Very interested. <br />Discrimination? Mutual respect is not always there. Landlords raise rent if tenants report <br />repair needs. <br />Customer service: would like a Spanish speaking receptionist, but current one is very <br />nice. Don't like voice mail. <br />Down - payment: $0 - $5,000 most popular. <br />Barriers? Housing prices, low paying jobs, credit history... all factors listed apply. <br />Relocate? Yes. <br />Multi- family ? Yes. <br />Rent to own? Yes. <br />NEWSLETTER. Interesting to hear about fraud cases. Many stories are out there. <br />Would like info on job training, WORK Center, etc. <br />IMPACT OF HOUSING PROGRAMS: Homelessness, substance abuse, despair. More <br />crime, more theft. Education will suffer. Overcrowding can lead to child abuse. Health <br />issues... bathing/ laundry. Would like to see rent control. <br />Housing assistance helps people become more self - sufficient. <br />Appendix 3 <br />Page 2 of 3 <br />