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2. Upgrade support of the existing SRA Investigations product at SAPD <br />3. Firewall, VPN and security configurations required by the software vendors for this project <br />4. Project management services related to the integration of the project <br />5. Any hardware or software required for this project <br />Due to the tight time frame of this project, work will commence on deliverables 1,2, and 3 above upon <br />preliminary approval of this proposal by the Santa Ana Police Department and receipt of requirements <br />documents provided by the vendors. This will be completed within one week of the preliminary <br />approval which will consist of a list of hardware and software which will need to be purchased to <br />support the infrastructure portion of this project. <br />Once a formal contract is obtained between Think Ops and the OCIAC and the required hardware is <br />delivered, deliverables 4 and 5 will be completed. <br />Think Ops is proposing a flat rate of $9,500 to complete this project. <br />25% will be due upon contract signing and 75% will be due within 30 days of completion of the specific <br />deliverables. <br />Sincerely, <br />Jim Lentz <br />Page ) 2 <br />x.2/1/2011