TALLER SAN JOSE 24 - 2011 - Laserfiche WebLink

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to meet the youth's basic skills needs as determined by the assessment. Enrollment activities begin one month prior to the course start date. This is followed by 16 weeks of intensive training. Taller San Jose's Case Managers monitor student attendance, goal setting and achievement, educational assessment and progress, and help identify students in danger of dropping out of its job -training programs. Those who complete the training program work with onsite job developers to prepare resumes, practice interviewing skills and find employment. As an organization, Taller San Jose is distinguished by program refinement and continuous improvement. Taller San Jose uses an established evaluation method including: client surveys, focus groups, and feedback collected during mentoring sessions to address client concerns. Taller San Jose program staff meets bi-monthly to discuss and refine existing programs and services. To evaluate its community impact, Taller measures five "critical to quality" outcomes: 1) recruitment of troubled youth motivated to change; 2) training all students in soft and hard skills; 3) strong and appropriate support services; 4) placement of graduates into permanent jobs with a living -wage prospect; and 5) 24 months of job -retention support and follow-up. Taller San Jose uses the Efforts to Outcomes (ETO) student tracking system to monitor student attendance, goal setting and achievement, educational assessment and progress, graduation rates and job placement, as well as assisting with recruitment and retention efforts. This information also helps staff target students in danger of dropping out of educational or job training programs. Taller San Jose strives to move young people out of poverty and on to employment with a living wage and benefits while maintaining a crime -free lifestyle. In 2010, Taller San Jose placed 168 young people into employment and: • $10.50 is the average wage of graduates • 35% of employed graduates receive full health benefits • 70% of those placed into employment in 2008 remain employed 12 months later • 38 are enrolled in college or an apprenticeship • 92% of graduates with a criminal record did not re -offend. D. Program Description Eligible WIA participants between the ages of 18-21, who pass Taller San Jose's pre -enrollment interview, drug screen and who show right-to-work documents, are able to enroll in one of Taller San Jose's training academies in construction, office careers or medical careers. The training model for each of the job training tracks focuses on three key areas: Hard Skills Development — work experience, Employability Development — job preparation, and Life Skills Development — on-going personal development. Over the course of the training period, participants complete the following curriculum: HARD SKILLS EMPLOYABILTY LIFE SKILLS Taller Tech (16 wks) • Customer Service • Anger Management • Construction Pre- • Employer Expectations • Communication & Apprenticeship • Interview Techniques Listening Skills • OSHA Certification ■ Job Search Strategies • Conflict Resolution Office Careers (16 wks) . Mock Interview • Drug & Alcohol • Business Services • Microsoft Certification • Networking Education • Up to 3credits at Santa Resume Writing Goal Setting Ana College 0Workplace Safety 0 Leadership Development Exhibit A