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9. INQUIRIES <br />Refer inquiries in writing via email to Robert Carroll, rcarroll@santa-ana.org. Questions will <br />be accepted up until the pre-proposal conference. Responses will be provided to those in <br />attendance at the pre-proposal conference electronically via e-mail. <br />10. RIGHTS RESERVED <br />The City of Santa Ana reserves the right to reject any or all proposals or to waive any <br />informality or technical defect in a proposal. The City reserves the right to contract with anyl <br />all, or none of the vendors who submit proposals. <br />11. E-MAIL COMMUNICATIONS <br />To facilitate the RFP process, vendors are required to monitor and respond to e-mail requests <br />on a daily basis. <br />12. PRE-PROPOSAL CONFERENCE <br />A pre-proposal conference will be held at 10:00 a.m. on September 22, 2011 at the Central <br />Library Meeting Room A, Santa Ana, CA. Please RSVP to Robert Carroll, (714) 571-4218, <br />by September 20. All proposers are strongly encouraged to attend. <br />13. DISCLOSURE <br />Any information, other than cost and price, which a vendor does not wish to have disclosed, <br />other than for the purpose of evaluation, should have each applicable sheet or part marked <br />"Proprietary and Confidential" - this data shall not be disclosed or duplicated, used or disclosed <br />in whole or in part for any purpose other than to evaluate the response. <br />4 <br />19G-6