Laserfiche WebLink
4. EOC Action Planning and Action Plan Development <br />5. Effective and Efficient Resource Management <br />6. Public Information and the Joint Information Center <br />7. EOC Position Roles and Responsibilities <br />This course can accommodate up to 40 students per delivery. This course will be <br />delivered two (2) times in Year 1 . Willdan will supply the course materials, <br />instructor(s), and miscellaneous items (badges, name tents, signage), as well as <br />coordinating other logistical requirements. <br />Cost: $36,122.00 <br />Public Information Officer Course. Willdan will offer one (1 ), 16-hour public <br />information officer courses that will provide up to 40 students with the training and <br />resources they need to effectively interface with the media while serving as a public <br />information officer. The students will learn the basics of working effectively and <br />positively with the news media. Students will understand the laws relating to media <br />access and release of information; learn to effectively communicate messages in a <br />natural and effective manner; learn to control the image of the organization in a <br />positive light; team to effectively deal with crisis communications & management; <br />learn to realistically convey information meeting the ICS/ NIMS/BEMs guidelines. <br />Specific topics include: <br />1. Perceptions <br />2. Knowing and understanding the media <br />3. Bias in the media <br />4. Image <br />5. The Public Information Officer <br />6. Media laws and access <br />7. Crisis coordination and communications <br />8. Delivering the message: interviews <br />9. Press releases <br />1 O. Press conferences <br />1 1 . Dealing with high profile incidents/people <br />12. Incident Command System/NIMS/BEMs/JIB/JIC <br />Willdan will provide two instructors, 40 student manuals and audio/visual equipment <br />necessary to conduct the class. Willdan requests the use of a Santa Ana PD <br />classroom to conduct the class. This course can accommodate up to 40 students <br />and will be delivered once. <br />Exhibit A-1 Page 7